WOW - this thread has certainly taken a turn! Wasn't Sprocket's original point that if a vendor is charging "premium" prices, shouldn't they stand behind their product with better customer service??? At least, that is what *I* thought he was saying...Just my
And, IMO, it matters not what anyone perceives is the price threshold for what can be considered a "premium" vendor. "Feathers", along with others, do charge more than many other vendors. I don't mind paying a "somewhat" higher price from a vendor that delivers excellent juice consistently, and when/if there IS a problem, their customer service is just as excellent.
I'm running for cover on the DIY vs. vendor issue.

But, I will say, that this thread has given me a LOT to think about in that regard. I may just try it sometime in the future.