Just cancelled my pre order with elev8 so hopefully someone will fill my spot. Elev8 is awesome, they got back to me in two minutes after I sent the email. Spot on service, hope everything works out with the clone, as I just found a real Hana locally and couldn't turn it down.
Curious...what do you sell and do you sell directly to the consumer?
so its official illvapes isnt sending out any of the hana clones? i never received an email..![]()
I just got my refund confirmation from ILLvapes.
I emailed illvapes to cancel my order bout 10 min ago. I received a reply within minutes after sending, stating order has been canceled and I should see refund within 5-10 business days. I'm impressed with their speed of response. I do hope everything works out ok for them.
I emailed them at about noon today requesting a cancellation and have yet to hear back :-\
Nearly positive this is incorrect, the 'does' are likely there as placeholders for the names of owners of Illvapes, as has already been discussed.
I emailed illvapes to cancel my order bout 10 min ago. I received a reply within minutes after sending, stating order has been canceled and I should see refund within 5-10 business days. I'm impressed with their speed of response. I do hope everything works out ok for them.
DOES are individuals not companies.
Didnt we cover this already?
Just to be clear as I stated before. I requested an update on my no logo order. The response was they were not shipping and are refunding. He asked for my order number. I responded with it and got my refund.
Just to be clear as I stated before. I requested an update on my no logo order. The response was they were not shipping and are refunding. He asked for my order number. I responded with it and got my refund.
If that's the case then I am prepared to take that fate. But I will let them handle the situation in a professional fashion, and expect a notification via email in return regarding mass cancellation of the no log box mod.
thats funny, its been over 45 minutes and i still haven't heard back from them... did you email support@illvapes.com?