I read all of this thread, and I must say, Joe I feel so bad for you right now. Your reo experience should be a lot better than what you are experiencing. All the praises from reo owners is the reason I got one. I've only had mine a week so I don't know how to help you, but mine sure has delivered. I get better flavor from my rm2 than I have anything else I've tried. I can't help but think it has to be the contacts. If you haven't gotten it where you want it by now, I'd upgrade them. I have a 1.1ohm micro coil made from 28g kanthal threaded with 2mm readyxwick and it is amazing flavor. I'm able to pick out more flavors than before in some of my more complex mixes. Vaping some deep steep strawnilla from NT now and it tastes totally different in my reo than any other rda, or tank I have. don't give up on it. The people here will help you get her working like she should, and once it happens, it will all be worth the aggravation that you unfortunately are having to go through now