CC processing company's cutting off suppliers.....

[SilentScreams]

As the title says.

My favorite juice supplier at the moment is PBDragon.com. Yesterday they had to close down their site as the company they were using to process credit card payments decided "e-cig and e-juice suppliers are to high risk" and stopped processing credit cards for them.

I've been in contact with them via facebook and they have a few leads on a new processing company. They hope to be back up within the week. But just that they even have to go through the hassle has me in an uproar. I mean What are these companies thinking? How are they "high risk"?

Has anyone else noticed their favorite vendors having issues like this?

 

[Beretta]

High risk? What is that supposed to mean? No laws or regulations have been handed down yet. Good grief.

 

[SilentScreams]

That's exactly what I want to know. It's a shame that legit businesses are being treated like this.

 

[gthompson]

NLV had the same problem last year. They found a way around it.

 

[gthompson]

That's exactly what I want to know. It's a shame that legit businesses are being treated like this.

Credit card processors have the right to decide who they want to do business with.

 

[SilentScreams]

Credit card processors have the right to decide who they want to do business with.

I know they do. It's the reasons they give to stop doing business that has me upset. I mean, how exactly are they "high risk"?

 

[Beretta]

Credit card processors have the right to decide who they want to do business with.

That's good, but their loss of business.

 

[sacricide]

They have the right that's true,

It's just a curious thing mainly where they derive such information to determine high risk, perhaps the FDA putting them into question has caused a red flag in certain databases now?

 

[Racehorse]

yes, many ecig vendors have already gone thru this and there are many posts about it (NLV and others)

Now there are processors who cater to ecig businesses, so all is well. I'm sure your vendor will figure it out

 

[serenity21899]

As the title says.

My favorite juice supplier at the moment is PBDragon.com. Yesterday they had to close down their site as the company they were using to process credit card payments decided "e-cig and e-juice suppliers are to high risk" and stopped processing credit cards for them.

I've been in contact with them via facebook and they have a few leads on a new processing company. They hope to be back up within the week. But just that they even have to go through the hassle has me in an uproar. I mean What are these companies thinking? How are they "high risk"?

Has anyone else noticed their favorite vendors having issues like this?

Can you not buy analogs, guns, and booze with credit cards? What constitutes high risk?

 

[gthompson]

The cc processor decides what constitutes high risk.

 

[akatina]

As someone who's worked in an online, CC accepting business: a larger than average number of international orders will almost always get you classified as high risk.

 

[juicejunky]

I think the problem is all the internet companies selling those cig sized ecigs from those phony e-cigarette review sites. They sell out of stock mechandise, charge immediately, and deliver a crap product. I'd bet people that get sucked in by them do a lot of charge backs on their credit cards.

Too bad the credit card processors don't take the time to punish just the offending vendors instead of taking it out on all ecig vendors.

 

[hoss1738]

No not yet but OMG what r they thinking

 

[gthompson]

As someone who's worked in an online, CC accepting business: a larger than average number of international orders will almost always get you classified as high risk.

I assume that's why a lot of American vendors won't do international orders.