Cignot, Tasty Vapor, VaporBomb, TW, Litecigusa

[JollyRogers]

Appologize or apologize? Just above a rip off? That is the comment that is not called for. That is the comment that is an opinion and not factual. The minute you started giving your experience and rating them based on a scale of 1-10, it was an opinion. You took a gamble and wasted your money instead of contacting the seller and asking for a better description. Shawn would have given it to you. Instead you took the gamble and now it's a rip off? I have only delt with Litecigusa a few times and will continue.

 

[Quexos]

...your problems were clearly rectified. as for the adaptor it states on the site they are not for usb passthroughs.

Yes they were, as I stated. Thank you.

Now that comment about the adaptor is misleading at best man. That information was added after the fact and you know it. It was added after I added a review stating the specs to your site. My review was deleted, and only after that was the info added to the product description. All this occurred after I received my order and the second atty that came later.

 

[Quexos]

Appologize or apologize?

Apologize, I fixed it for you. Thank you Captain Petty.

And for the record, I'll just keep my opinions to myself from now on. If I get a bad deal/product/unhonored warranty/etc, etc. somewhere, I'll just watch silently and let you folks find out for yourself. If I find a good deal, I'll just keep that to myself too since you all don't want to hear about it.

 

[Quexos]

As stated many times before, mistakes can and will happen. How the vendor handles them is what is important to me. I would like to think that I am intelligent enough to read the review and figure out whether it was handled in the way that I would have liked, had it been me.
Based on this review I would have no problem with ordering from Litecigusa. I can distinguish what was his fault and what wasn't, and IMHO he took care of the issues that he was responsible for. I don't really need to see glowing reviews from others as a counterpoint to make my decision either.

Thank you. At least one person saw it for what it is.

 

[warlike36]

Ya we ALL make mistakes. As for litecig. I will order again. Got my 901 and some 510 cartos. Cartos STILL runnin at about 2 months old. Hows that?? Should they last that long?

 

[muttSRT]

Here's my brief review of the suppliers I've done business with so far:

Cignot - 8/10 - Very Good.
Order was correct. Shipped and arrived as quickly as it could. All parts worked properly. No freebees, prices slightly higher than other places.

Tasty Vapor - 10/10 - Excellent.
Order was correct. Shipped quickly considering it is custom mixed upon order. Extra mixing bottle was included free with my first order, which was perfect because I had nothing to mix the doubler in. Prices are good when you use the doublers and the product quality is outstanding.

VaporBomb - 9/10 - Excellent.
I'd love to give them 10/10 but can't because I didn't like the product.
Order was correct. Shipped and arrived as quickly as it could. I did not like their juice, at all. That said, they sent a free blueberry juice sample and free poly fill with the order. Upon seeing my comments about not liking the juice elsewhere on this forum, they PM'ed me of their own accord and made an offer (I won't disclose here for fear of triggering others to expect it) to try and satisfy me.

It was not their fault I did not like the juice and it was extremely good of them to do that anyway. So, even though I did not like the juice (none of it), these guys have the best service and attitude of any company I have ever dealt with for any product.

Totally Wicked - 6/10 - Good.
Order was correct. Shipped and arrived as quickly as it could. 2/2 attys included in the Tornado kit were defective (but not DOA). I had to send them back, but TW did send me 2 working replacement attys in a reasonable time. So quality control was weak, and prices a bit higher than others, but overall they did right by me.

Litecigusa - 4/10 - Poor (one step above rip-off).
This place charged my card for the order, then completely lost both my order and my account on their website. Word was there was a server crash. After having nothing but an email receipt a day or two after the expected arrival date I contacted them and was told to email a copy of my receipt (what if I had deleted it...or had a "PC crash"?). After that it was shipped and arrived in good time.

The order was for a passthrough, AC>USB adapter, and 2 attys. The order arrived incorrectly and only contained one atty of two, and the AC>USB adapter is a weak, useless, little 500mA one that won't run much besides a usb charger. There were no freebees or extras even after they had screwed up the order twice.

I sent yet another email about the missing atty and received no response, but eventually the atomizer was reluctantly shipped and arrived in working order. I put a review of the AC>USB adapter being only 500 mA on litecigusa's site for people who may want a better one, as I did. The review was deleted, and after the fact, the following specs for the crappy adapter were added to it's description:

"These adaptors are only 500ma output. They are not strong enough to run a USB Passthrough, but work great for using a usb charger to charge batteries."

First, let me say i love reviews of companies. I think it puts every company on alert that if they try to screw someone, or give rude customer service, someone will post it and let it be known. That being said...

I am just trying to understand your 1-10 scale...

you give a 10 to a company that gives you a free empty bottle, with "good" prices...

and then a company who gives outstanding service "they PM'ed me of their own accord and made an offer", you give a 9...

then you give a 6 to a company who "overall they did right by me"

and you give an 8 to a company who sent everything, in a timely manner, with all working parts, but no freebies.

not even going to comment on the 4 score...

Like i said, i really do appreciate personal reviews, so much more than "testimonials" on ones own website, but i think a little consistency should be used when reviewing. From what i read, all of the companies gave you a 10 of 10 service. Yes there were problems, but every company did the right thing and took care of any and all problems.

 

[shelbyman]

I have never had a problem with Litecigusa. I have ordered from Shawn 2 times and my order was shipped out the next day and received in excellent condition. Prices are very reasonable with shipping. My 1st e-cig kit I ordered from Litecigusa.

TV is excellent also in every aspect just like Litecigusa. Only freebie I have received was from TVapor and it was a hat.

 

[jfdpl686]

I take “reviews” with a grain of salt and most don’t stop me to try the vendors.
A good tip or real help is to show the companies doing plain wrong business but from there to “tag” companies for a single experience only talks about the reviewer and not really about the reviewed. It only shows the tolerance (or lack of it) and practical business of the person not the vendor in question.

At the end of the day, as in many situations, words are lost in space, what really counts is the “wallet vote” meaning, if you purchase from a vendor more than once, you’re voting for him and his business.

I’ve purchased from LiteCig in the past; in my first experience, I did not have a “problem” solved to my liking; not meaning he didn’t try… just for getting a response from him and a real explanation made up my mind that it was a good vendor and I purchase from him more times and plan to do in the future.

I’m sorry, but post #23 just kill the little “intent” on the thread.
Do you post “reviews” or information to be famous or to make you feel better? Or do you do it for genuinely to help the community?
If comments, just like yours get you into that attitude; Why even belong to a “community”?
Why spend time “around mean people”?

 

[Figurehead]

I have ordered from litecigusa over 40 times in just this last year (along with many other suppliers). I have tons of experience both vaping and ordering.

litecigusa is BY FAR the best I have ever dealt with. Call me a fan boy if you want, but I do know what I am talking about.

 

[Quexos]

Do you post “reviews” or information to be famous or to make you feel better? Or do you do it for genuinely to help the community?
If comments, just like yours get you into that attitude; Why even belong to a “community”?
Why spend time “around mean people”?

To "genuinely to help the community".

When that same community lashes out on the offensive over it and starts casting thinly veiled insults because they don't like what was said then I get that attitude. Sorry. With that, I am done with this thread. Do what you like with it.

 

[jfdpl686]

My point exactly.
Why can’t you have a conversation “online”?
There is no way to really know the “tone” what somebody is saying. You cannot read emotions; so you shouldn’t take it personal and be fair.

Just as you can say something negative, the rest is allowed to do the same. Be positive (even on a negative comment” and you can easily win.

But well…

 

[Thyestean]

I NEVER said or implied I was entitled to anything from Litecig. I simply stated exactly what happened. The only reason I mentioned freebees in each review was because I think those who give them deserve a little praise for it. I do not expect them from any supplier.

I will not apologize for the one negative review. It is completely factual and accurate. It is in no way a slam on Litecig. I would probably still order from them myself...though I would be very careful from now on, now that I know the "quality" of some of the products (the low end adapter) sold there. I stated the reasons for the mix up to show it was not incompetence or anything. I called the missing atty "reluctantly shipped" because I got no response about whether it was going to be shipped or not. This says to me he was too annoyed with me or too busy to bother...this after the first mix up. I patiently waited rather than badger him about it, and it did eventually arrive, as I said.

The AC>USB adapter DID NOT have ANY specs listed when I purchased it, with a passthrough no less (it will run passthroughs with in-line battery by the way) but I was hoping it would be at least 1000 mA to run a 5v PT later. I mean who would even want a tiny 500 mA one anyway? The point in getting a wall powered one is to get more power than you get from a little PC USB port and selling these bottom of the barrel adapters is, for that reason, one step above a rip off in my opinion, especially when there was no description on it and I had to take the gamble and waste my money to find out. Had I known the specs, I would not have purchased it.

It's not just Litecig that does this. Many of the suppliers will have items for sale and don't even state how many you get, like empty carts for, let's say $6.95. Yeah...for what? 1? A pack of 5?

Anyway, sorry if you all didn't like my review/opinion on this. Even if I was the only person ever to have this experience with them, that's exactly how it was. I'm not going to grovel now because some of you don't want to hear the truth. And to the one who said "this type of post from someone who is misinformed and didnt do their homework before making a purchase". How do you do your homework and get informed when the information you need, does/did not exist? As I clearly illustrated in the review.

Regardless of your original "review" and regardless of anyone elses experiences with Shawn(LitecigUSA), this post right here shows exactly where the problem is.

Even if the following part of the description:

These adaptors are only 500ma output. They are not strong enough to run a USB Passthrough, but work great for using a usb charger to charge batteries.

was not present on the site, as you claim, at the time of your purchase that does not change the fact that the rest of it was there, I believe, and clearly states:

AC Wall to USB Adaptor

AC wall plug to USB adaptor. This will allow you to charge any USB powered device from a standard wall outlet.

As far as I can see that says it will work to charge a device. Does it say "Hey this will power a passthrough device" ?? No it does NOT state that.

So for you to state that you had to take a gamble in order to find out is ridiculous. Any small use of common sense would say that if it does something above and beyond what it states then that too would have been stated. Not to mention the fact that Shawn is easily accessible by email and has his phone number listed on his site, both of which means everyone has equal access to getting the information they want/need. Just because you placed the order without wanting to take the time to ask a simple question and wait for a response does not mean that the vendor is dishonest. Just because he sells, as do many others, a device that is made for a specific purpose and you bought it hoping it would serve an alternate purpose does not mean the products are of low quality.

As to the question you ended that post with, even though I've pretty much answered it above, there is another response to it also. Do you honestly not see the foolish irony in the fact that you are on a forum stating how :

the information you need, does/did not exist

????

You're on the forum posting about your experience with these companies. In that posting you mention contacting the vendor about your issues.

Do you really think people are going to read this and think to themselves "Why goly gee these resources must not have been available to him before he made the purchase and there was no way he could have asked anyone about the product before buying it. The vendors email address and this forum both just miraculously appeared in cyberspace after he had an issue."

????????



Yeah.... I didn't think so either.


(p.s. before you go off on another fit about how I'm only saying this because I am a customer of his, look back at my past posts and you'll see I've taken a similar "use some common sense before acting" stance even in defense of companies I would never spend a single penny with)

But yeah... Shawn at LitecigUSA is a great and reliable vendor

 

[Fonzy]

not for nothing man, but your DEAD wrong about litecig. im on the opposite coast, and i always receive my package on the third day. Hell, one time my order was SHIPPED 18 minutes from when i placed the order!

shawn has answered emails promptly even on weekends for me, and one of the few times i actually had something die prematurely he had the replacement mailed even before i shipped off the DOA.

MULTIPLE times he has included free bottles of juice in my orders for no reason. the orders weren't even high monetarily. he has the cheapest juice ive ever found, and the fact that an order of 15$ or more gets FREE shipping?

i ordered a replacement atty bowl for a 601 pipe, the kit which i didn't even order from him, and he included an extra mouthpiece and jewel cap.

someone reading this who was thinking of ordering from shawn at litecig, i encourage you to read his subforum. even when someone goes there to complain about something (which there are few!) shawn does all he can to make it right if they feel wronged. he even wont delete the forum post if the poster asks! 9 times out of 10 they come out looking like an ....

his service should speak for itself, but if anyone needs further proof, take a look at his fanatically loyal customer base. i agree with the other dude, reviews are nice, but your little scaling system doesn't look good from my view. im sorry if you feel you had a bad experience, but the only way i see shawn deleting your "review", is if you were abusive or just trying to stir up BS.

 

[SKYYcamel]

I've placed a few orders with LiteCig and have always been more than happy. Hell, one time the USPS lost one of my orders. It was not Shawn's fault in any way, shape or form, but he sent me out a replacement order at no charge with no questions asked. I will be a loyal LiteCig customer from now on.

 

[Brady]

Shawn's great

I wont order my supplies from anyone else.

In fact....

I got to make one right now..

 

[AJMoore]

Why is everyone trashing the reviewer/OP, it is only their opinion after all. I think the OP was doing a service for all, giving his/her experience for a list of vendors, not just one.

OK, now all together, raise you hands if you do not want ANY negative reviews on ECF. No one can EVER tell of their own experience if it even hints at less than perfect.

Everybody that is jumping down "the throat", just remember this when you have a bad experience and wish someone had warned you, but of course they would not for fear of this very thread and the backlash.

By all means, order from the vendor, it was just one experience but it was their experience not yours.

 

[PCoraJr]

I have purchased a few times from Litecig and never had a problem with anything. To me this sounds like somebody had a bad day.... a really bad day and im not talking about Shawn.

 

[AJMoore]

Maybe. So you'd like it better if no one ever said anything negative? Why be on the forum, not to read and learn from others experiences? OK. No more negatives allowed, let's ask if that can be the new rule.

 

[Thyestean]

Why is everyone trashing the reviewer/OP, it is only their opinion after all. I think the OP was doing a service for all, giving his/her experience for a list of vendors, not just one.

OK, now all together, raise you hands if you do not want ANY negative reviews on ECF. No one can EVER tell of their own experience if it even hints at less than perfect.

Everybody that is jumping down "the throat", just remember this when you have a bad experience and wish someone had warned you, but of course they would not for fear of this very thread and the backlash.

By all means, order from the vendor, it was just one experience but it was their experience not yours.

Someone posting an honest negative review is one thing. Claiming a vendor is one step above a rip-off because of sheer laziness on your own part is something else completely.

 

[AJMoore]

So what do we do? It was their own opinion and experience, do we totally discount it? They didn't give rave reviews to TW either but apparently that's OK because others agree. It's a learning experience, let's learn, from others. I'm smarter than a fifth grader and arrive at my own conclusions, I'm thankful they took the time to post for whatever reason.

With the overwhelming rave reviews for Shawn I think it all balances out.

What is the alternative? Absolutely no negative reviews?

Anybody have an issue with them on or about 4/10? I looked at the Lite Cig forum and all through the month of April there was never any mention of a server failure (correct me if I'm wrong). Don't know. Seems it was for the one person only, no one else was affected. If Shawn had a server failure it seems there would have been more mention of the problem.