Have you seen the video I posted on replacing the wick?
I have noticed it doesn't wick well automatically, but if you BLOW into the mouthpiece you will see bubbles come into the tank. This indicates juice is flowing down. It then hits like a champ. Just blow every couple of hits.
Just be careful when you blow into it. When you feel it start to resist(harder to blow into) it's about to come out of the bottom.
I recieved my "starter kit" with the eGo sized batteries and 3 saphires yesterday.
Pretty much have dry hits every other puff, I found that giving it sharp inhales without the button pressed, did very little if anything at all to help.
This advice however, of giving it a little reverse puff, blowing slightly through it, absolutely works, and works well!
I still find it annoying that it can't keep up wicking by itself, but at least this does in fact work, and work well, just have to do it every 3 puffs or so...