Cloupor mini caught fire
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I doubt they even opened it. Most likely they dumped it in a bin and sent you a new one.
Regards
Tony
Sent from my phone through a keyboard or something like that
Cloupor's Official Statement regarding the melting/fire issue:
Cloupor: Best Electronic Vapor Portable Vaporizer Pen Cigarettes Wholesale Manufacturer,
"To Cloupor mini owners:
We are so sorry to bring some customers any trouble during last few days .
To satisfy the huge market , we worked hard for the large production .
And we actually didn’t control the whole quality system very well at that time.
About 0.1%-0.2% Cloupor mini may have overheat or short circuit or some other different defective problems. This may cause the circuit board melted down,but it will never reach to a ignition point to make other things burn , let alone catch fire.
If yours with the above kind of problem ,be free to email us user@cloupor.com
For the customers do not have any problem until now but worry about if yours with the potential overheat problem,
here is a simple identify way:
Connect a atomizer and press the fire button 15s at 30W(just one time) , if doesn’t show "Too hot" ,that’s a good unit.
We’v found the source of the problem and changed the firmware .For the new batch we shipped from last week ,
no this overheat issues.
Tough time may happen to any companies , we believe a positive attitude will make all things better .
Thanks so much for your support ! And welcome any suggestion!"
Cloupor: Best Electronic Vapor Portable Vaporizer Pen Cigarettes Wholesale Manufacturer,
"To Cloupor mini owners:
We are so sorry to bring some customers any trouble during last few days .
To satisfy the huge market , we worked hard for the large production .
And we actually didn’t control the whole quality system very well at that time.
About 0.1%-0.2% Cloupor mini may have overheat or short circuit or some other different defective problems. This may cause the circuit board melted down,but it will never reach to a ignition point to make other things burn , let alone catch fire.
If yours with the above kind of problem ,be free to email us user@cloupor.com
For the customers do not have any problem until now but worry about if yours with the potential overheat problem,
here is a simple identify way:
Connect a atomizer and press the fire button 15s at 30W(just one time) , if doesn’t show "Too hot" ,that’s a good unit.
We’v found the source of the problem and changed the firmware .For the new batch we shipped from last week ,
no this overheat issues.
Tough time may happen to any companies , we believe a positive attitude will make all things better .
Thanks so much for your support ! And welcome any suggestion!"
I Can't believe that this is an Actual, Official Statement from Cloupor.
You don't need to wreck a coil if you have a rebuildable, just pull the wick. Or throw in an old used up replaceable head you would have thrown out or rebuilt anyway.
And it's probably not upgradeable firmware per se, but they can and do have the ability to change the firmware loaded during production. It's not going to be a retro-fix.
Elev8vape is swapping both of mine out for an IPV Mini and a 30w iStick
Sent from my LGUS990 using Tapatalk
Sent from my LGUS990 using Tapatalk
Wait I thought it was bad hardware? Now its a firmware issue?? I wonder if they even really know...
hopefully that was a translation error that meant to say "we stopped putting the bad parts in the runs we did after we learned of our ....up
Well, firmware runs the system, so yes that is a possibility. If the firmware was keeping the IC's live they would overheat and fail.
If the IC's were defective they could Fail.
My simple question is - LINK to Official Release?
If the IC's were defective they could Fail.
My simple question is - LINK to Official Release?
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I'm not Questioning that yours did.
What Amazed me is how a Company who is Dealing with a Very Serious Quality and Public Perception Problem could release an Official Statement that was so Poorly Worded.
And I would think that a Company such as Cloupor would have Someone who can Read English to Proof Read it for them.
"About 0.1%-0.2% Cloupor mini may have overheat or short circuit or some other different defective problems. This may cause the circuit board melted down,but it will never reach to a ignition point to make other things burn , let alone catch fire."
Since there is intense heat in direct contact with a 18650 battery this statement does not give me any comfort. I'm still going to pull my battery out every night.
Since there is intense heat in direct contact with a 18650 battery this statement does not give me any comfort. I'm still going to pull my battery out every night.
Zoidman, you don't have much room to complain. Your arbitrary usage of the language in typed form leaves much to be desired. :0
Yeah... I'm kinda the Pot who Calls the Kettle Black. LOL
But then again, when I make an Official Statement to be Released to the Public for my company, I run it by my Secretary First.
She was an English Major at UC Berkeley. And she has a Big Fat red marker that she keeps in her Desk Drawer.
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