Not to mention that his shipping is usually a solid $5.00. For f**k sake he doesnt even charge for the processing! How many other companies can you say that about? they all want a profit off the shipping too (but not him)
Companys to avoid due to slow processing and Shipping!
- Thread starter Tundra86
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LOL... You mean that not all suppliers are psychic, nor can they get packages to us by means of teleportation? BAH! I'm off to find one that can!
Hmmm- have you ever read "Great Expectations" ?
If you want to order and have it processed and shipped same day you need to order from one of the big, "your nothing but a #" companies... & then catch hell when you have problems w/ your order...
Many of the smaller suppliers run their business themselves, most of them also work as an employee to someone else at a career... as Dred pointed out... You get much better customer service by most of them and are assured a satisfactory transaction...
It's not the fault of the supplier if you waited until you were down to your last couple of drops of juice before you ordered... I'm just sayin'
I personally know RMV will chat with ya or e-mail ya back if you have questions concerning shipping time or anything else...
Plan better...
If you want to order and have it processed and shipped same day you need to order from one of the big, "your nothing but a #" companies... & then catch hell when you have problems w/ your order...
Many of the smaller suppliers run their business themselves, most of them also work as an employee to someone else at a career... as Dred pointed out... You get much better customer service by most of them and are assured a satisfactory transaction...
It's not the fault of the supplier if you waited until you were down to your last couple of drops of juice before you ordered... I'm just sayin'
I personally know RMV will chat with ya or e-mail ya back if you have questions concerning shipping time or anything else...
Plan better...
Wow, that's pretty sad. Takes me about that long or a day less ordering from healthcabin or heaven gifts, both in China
I have ordered from all but one of the suppliers mentioned in this post and have been happy with shipping time. I have ordered hundreds of dollars in e-liquid from various suppliers and find 3-4 days an average to arrive in hand. I do not think there is any reason to attack Tundra86. Just a thought but... instead why not educate them on shipping times and service on average? This would also show newbies who may read this thread that the times shown are standard in the industry. By feeding in to this, we look just as bad. FWIW I think the suppliers he/she mentioned are good people, have good tasting liquid, and provide good service to the vaping community. I had hoped this thread was about "SLOW" as in weeks or I would not have clicked and read it.
so anyone can trash suppliers based on unrealistic expectations? i ordered from mist stix yesterday and the order is in the mail today
OP you had better add Puresmoker to your list of evil vendors as well then , it took FOUR DAYS!! to get my Protege' ...
::EDIT::
hope everyone picked up on that sarcasm. Obviously i'm not serious
::EDIT::
hope everyone picked up on that sarcasm. Obviously i'm not serious
Meh give the guy a break, maybe he just got anxious and is feeling a little nervous about not having liquid and using some analogs. However that is no reason to trash a company. If it was more than a week then his argument may be warranted. I ordered from Cignot on the 17th, today is the 21st and I havent gotten my package yet. I would not come on the forums and talk bad about them because they responded quickly to me through email to let me know they accommodated my requests. I was a little disappointed to see my package had not arrived today, but I understand that it is most likely USPS that is at fault even though I should expect 5 business days and so should everyone else.
LOL, ok, poor planning on your part does not constitute an emergency on the vendor's part. Geesh and I thought I was impatient.
I live in dothan alabama !!!! If i mail a letter to my nieghbor ! It goes to panama city beach fla !!!! And then to montgomery alabama theN back to dothan and my nieghbors house!!!!!!!! Usps maybe ??????? Dude you need to chill
next day processing is pretty dang standard, and what I would consider quite timely... These guys could probably process your order within hours, but they aren't huge comanies and to do so, they would have to charge more and have more overhead.
I ship stuff everyday for some forums that I run (not e-cig related), and trust me, spending hours and hours packaging and shipping stuff isn't exactly where one's time is best spent. especially for smaller companies who keep their overhead low and their prices lower.
In fact, many large companies in general will not process your oder and ship it same day unless you order by 9am or 12pm (or sometimes as late as 2pm) their time.
to expect your order to come in and for someone to then immediately process it and run off to the post office just for you is highly unreasonable. People ship in batches. try to make the best use of their time. If each and every order were handled individually like this, the company and the service you receive from them would suffer greatly. either by having to increase their costs to have manpower to meet your unreasonable demands, or b/c they are spending all their time processing and shipping one at a time...
Anyways... for the record....
I just emailed Rocky Mountain Vapor (RMV) last night at around midnight their time. Got a response within 15-20 minutes, exchanged a couple of emails with them in a matter of minutes and decided to place my order.
Ordered about 1:30 in the morning (their time). Order processed and shipped early this afternoon.
I ordered two atomizers and a battery for my dse901 for 24 bucks AND got free shipping. The place I ordered my stuff from charges 15-16 bucks for an atomizer, plus 8 bucks shipping on all orders under 100 bucks.
So, for less than the cost of one atomizer shipped, I just ordered two, plus a battery and had it shipped for free. Order processed and shipped next business day. That's excellent service as far as I'm concerned.
Oh... and by the way... your order in your original post, processed on a Saturday (not a business day) and shipped on a Saturday (when most post offices either are not open at all, or keep shorter hours on Saturdays. Closed on Sunday's. You got your order on a Wednesday. The 3rd business day. Priority Mail via usps is 2-3 business days. Can't blame shipping time on a seller anyways. Once it leaves their hands, it's not up to them how fast the post office gets it there in most cases.
--
Anyways, just realized this might have seemed a bit "angry" or "ranty"... not the intention... Just another perspective
later,
Jason
I ship stuff everyday for some forums that I run (not e-cig related), and trust me, spending hours and hours packaging and shipping stuff isn't exactly where one's time is best spent. especially for smaller companies who keep their overhead low and their prices lower.
In fact, many large companies in general will not process your oder and ship it same day unless you order by 9am or 12pm (or sometimes as late as 2pm) their time.
to expect your order to come in and for someone to then immediately process it and run off to the post office just for you is highly unreasonable. People ship in batches. try to make the best use of their time. If each and every order were handled individually like this, the company and the service you receive from them would suffer greatly. either by having to increase their costs to have manpower to meet your unreasonable demands, or b/c they are spending all their time processing and shipping one at a time...
Anyways... for the record....
I just emailed Rocky Mountain Vapor (RMV) last night at around midnight their time. Got a response within 15-20 minutes, exchanged a couple of emails with them in a matter of minutes and decided to place my order.
Ordered about 1:30 in the morning (their time). Order processed and shipped early this afternoon.
I ordered two atomizers and a battery for my dse901 for 24 bucks AND got free shipping. The place I ordered my stuff from charges 15-16 bucks for an atomizer, plus 8 bucks shipping on all orders under 100 bucks.
So, for less than the cost of one atomizer shipped, I just ordered two, plus a battery and had it shipped for free. Order processed and shipped next business day. That's excellent service as far as I'm concerned.
Oh... and by the way... your order in your original post, processed on a Saturday (not a business day) and shipped on a Saturday (when most post offices either are not open at all, or keep shorter hours on Saturdays. Closed on Sunday's. You got your order on a Wednesday. The 3rd business day. Priority Mail via usps is 2-3 business days. Can't blame shipping time on a seller anyways. Once it leaves their hands, it's not up to them how fast the post office gets it there in most cases.
--
Anyways, just realized this might have seemed a bit "angry" or "ranty"... not the intention... Just another perspective
later,
Jason
They have a store like 10min from my house and the owner is amazing! He really cares and gives free samples all the time. I've never ordered online, but sometimes it can take a couple of days. Not saying you didn't have a bad experience but I have nothing but great things to say about this company.
What I posted was not an attack just pointing it out.
From my experiences some people get unreal expectations planted in their minds. I can work on a customer's issue, need to order a replacement part or device.. It will be an hour before closing and I am ordering the part from another time zone, several states away. They want me to get it now.
8 hours later when we open they are already calling about the delivery times. Umm processing and shipping from a warehouse yo! If it is a weekend forget it people cannot fathom ups does not make drop offs unless you pay for it on Sat. (not a business day) nor sun. (also not a business day).
I ordered a few things late Thur and early Fri. Some came on Mon. Some today and more than likely tomorrow, Friday and one ups on mon.
I know some of the suppliers work nearly round the clock fulfilling orders.. MY GOD people these are also people with lives and families.
Mad props and praises to all that keep us noobs, vets, and other suppliers puffing along.
From my experiences some people get unreal expectations planted in their minds. I can work on a customer's issue, need to order a replacement part or device.. It will be an hour before closing and I am ordering the part from another time zone, several states away. They want me to get it now.
8 hours later when we open they are already calling about the delivery times. Umm processing and shipping from a warehouse yo! If it is a weekend forget it people cannot fathom ups does not make drop offs unless you pay for it on Sat. (not a business day) nor sun. (also not a business day).
I ordered a few things late Thur and early Fri. Some came on Mon. Some today and more than likely tomorrow, Friday and one ups on mon.
I know some of the suppliers work nearly round the clock fulfilling orders.. MY GOD people these are also people with lives and families.
Mad props and praises to all that keep us noobs, vets, and other suppliers puffing along.
Yeah, I've been burned by these slacker companies too
Placed my last order with RMV on a Monday morning and it wasn't in my mailbox in SC until Thursday. The nerve of these people! It was a $15 order so they shipped it for free but still...
ROFLMAO!
Placed my last order with RMV on a Monday morning and it wasn't in my mailbox in SC until Thursday. The nerve of these people! It was a $15 order so they shipped it for free but still...
ROFLMAO!
I am a newbie and have ordered from the following suppliers:TECC (The Electronic Cigarette Company)
Eastmall
Johnson's Creek Original Smoke Juice
All three shipped my orders the next business day. Eastmall, located in China took only 5 days from the order date to delivery at my door in Texas! I have heard about others having experienced significant delays when ordering from China. All three of these companies give tracking numbers. Cannot comment on their customer service as I have had no reason to contact them.
IF theres a finger to be pointed, point it at the postal service --- and then point it at yourself for thinking the world revolves around you.....
you should order from dealextreme.com, fastest shipping times in the business, you won't be sorry...
Just remember that other newbies will read this statement and won't realise the sarcasm in there
good point, but wink wink at the end would have ruined it
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