Customer and Product Support Thread.

[Amethyst_Star]

Yes, it's been hard getting the colors, my initial mistake was just ordering a small amount for my main order and backup orders.
I didn't really expect to sell out so quickly on the colors. The good news is I've learned my lesson and when the cardboard one (economy packing version) is available I will be ordering a lot in all the colors. I am looking at a week or so for the blue.

I think I may stick to just the economy packaging because my last set of "purple" was actually gray and we didn't find out until a few people had them in their possession, so the cheaper packaging will let us see what the color is regardless of what kanger marks on the carton.

Thank you! The purple ones we got last week are purple, but the economy packaging is a good idea. Who needs a pretty box when they'll just throw it aside? LOL! Actually I do store my ProTanks in mine when I'm using a different flavor. Each color has their own!

 

[elscorcho]

Hi Eric:

I am going to order the A7 as my first rda.....until you get more Kanthal wire & wicks in stock, can I use the smoktec 8-strand replacement coils with this unit?

THANKS!

 

[gormly]

Hi Eric:

I am going to order the A7 as my first RDA.....until you get more Kanthal wire & wicks in stock, can I use the smoktec 8-strand replacement coils with this unit?

THANKS!

Doubtful that would fit, you are better off with either this:

Wick and Coil - Thick Type

Or this:

Wick and Coil - Thin 3 wick Type

 

[elscorcho]

thanks

 

[unsure]

Pinnacle Products - DiscountVapers.com

When will there be any in stock?

 

[gormly]

Pinnacle Products - DiscountVapers.com

When will there be any in stock?

Not sure, this is dependent on when Lewis makes them, he made a bunch and they sold like wildfire
you can ask him directly in the wood mods thread

I am sure he'd be pleased to know they are in high demand!

 

[Amethyst_Star]

I am curious if the CE4 Clearomizer to 510 Drip Tip Adapter would work on the iClear 30? Has anyone tried it, that you know of, Eric? TIA!

 

[gormly]

It does not, it is too long in the base.

 

[OhaiKrikket]

I have a feeling that I'm about to feel SERIOUSLY dumb.

So, I've ordered a few of these (DV eGo CE4+ Clearomizer - 2.4 Ohms) in different colors to use with e-juices that have been reported to damage some plastic tanks. And those juices HAVEN'T damaged the plastic, but I thought they were doing something awful to the bases, because if I leave them standing up and partially full, there'll be a small puddle underneath and some juice in the threads that I have to clean out prior to using them. I had so much juice leak out of one that I threw it away.

NOW I read the comments, and someone mentioned storing them on their side? HAVE I BEEN DOING IT WRONG THIS WHOLE TIME? Are clearos meant to be stored sideways, and not tip up/base down?

Seriously. I feel silly, consdering how much EFFORT I put into making sure all my clearos are upright as much as humanly possible.

 

[Amethyst_Star]

It does not, it is too long in the base.

Thanks, Eric! I was hoping to be able to take the easy way out and not have to make my own adapter! LOL!

 

[veeinc]

I'm interested in getting a couple of t3s tanks and replacement heads. Is it not available in smoke?

 

[gormly]

They are I just don't have them yet sorry

should be pretty soon, I plan on having all the colors.

 

[unsure]

Does the Wyvern rebuildable atty have a sealed post or can it be used with a bottomfeeder.
TIA

Wyvern Rebuildable Atomizer

 

[gormly]

Does the Wyvern rebuildable atty have a sealed post or can it be used with a bottomfeeder.
TIA

Wyvern Rebuildable Atomizer

it cannot be used with a bottom feeder.

 

[NAXsmok]

HI Eric first of all great site I gotta whole wish list of stuff all ready to go. Got a question you probably hate hearing but do you have any idea when the Vamo V3 will be back in stock? Thanks

 

[gormly]

HI Eric first of all great site I gotta whole wish list of stuff all ready to go. Got a question you probably hate hearing but do you have any idea when the Vamo V3 will be back in stock? Thanks

I have some kits coming in shortly.

 

[Amethyst_Star]

Just wanted to say that you're doing an awesome job! Put an order in around 10 or 11 AM and two hours later I got a shipping notice! Thanks!

 

[Amethyst_Star]

Hi Eric! Hate to bother you, but any word on the mini Protanks? I can't say who, but someone is offering a presale on them. I'm not going to bite, I'd rather wait for them from you as I know I can count on you!

 

[gormly]

for estimates.. I have already given estimates that have come and go, my word is starting to lose it's value here


In my opinion (for my store) presales are a bad idea, I am not going to tell you not to do it with someone else but a presale is basically using your money to purchase, I won't do it unless I have a ship notice or a tracking number and by then there is no point as it's just a day or two away.


If it's from a reputable vendor then go for it, but I do not have my ship notice yet. They may have theirs I wouldn't know.
I have been "last" a couple of times with some manufacturers this year, not sure why (maybe my pricing) so if you can be certain you are going to get it, you should.

I will have plenty of them in if yours happens to be late

 

[Amethyst_Star]

I don't really know the other vendor well enough. I don't trust presales or preorders, myself. I try to stick with vendors that have shown me great customer service. I've been burned before and I'm not risking it, again. Thanks for your honesty, as always, Eric!