Customer Feedback thread.

[Jeffafa]

I've ordered from the site a few times now, and their response time, shipping and handling time, prices are pretty great, I will continue to buy from this site. Oh yeah customer service is pretty darn good also. When I order, it has shipped the same day every time, except weekends of course, everyone needs a day off or 2

 

[retird]

What's the DEAL.......when ya restocking NLV?......

 

[shawnp1]

Will be a couple weeks before it is back in stock.

 

[entropy1049]

Always good.

 

[footbag]

Awesome site, great shipping! My #1 vendor.

Thanks guys!

 

[shawnp1]

Thank You

 

[patkin]

Eroll and juice customer here and very happy with LiteCigUSA. Sure hope you're going to have some of the leather PCC cases for the extra slot.

 

[shawnp1]

The new eroll cases are coming

 

[nuhrayoh]

How long does USPS First Class usually take to ship? If I live in South Carolina?

 

[shawnp1]

It can vary quite drastically. On the norm about three days, but it is not uncommon at all anymore to see it take up to ten days minus holidays, and weekends.

 

[donaldbyrd]

great vendor, good prices, selection, fast shipping and outstanding customer service that stands behind the products they sell, I always go to their site first when I am looking for more hardware..

 

[patkin]

Any idea when the site will be back up?

 

[shawnp1]

Site has not been down. You are going to Electronic Cigarette Supplies & Electronic Cigarette Refills for Name-Brand Electronic Cigarettes! E-Cigs from LiteCigUSA correct?

 

[patkin]

I don't know because I didn't notice last night and I can't reproduce the "down" page today. I bookmark the link to what I buy regularly or what I want in the future. Those bookmarks, about 10 of them, didn't work (took me to the "down" page) last night but do work properly today. Thanks.

Here a few that didn't work last night but do today:

http://www.litecigusa.net/ProductDetails.asp?ProductCode=555
http://www.litecigusa.net/joyetech_eVic_electronic_cigarette_s/267.htm
http://www.litecigusa.net/product_p/virgin.htm

I don't remember what the "down" page said but it was a small statement enclosed in a red-margins box in the upper left part of the page. The rest was just a blank, white, page. I've actually never seen one like it before anywhere. I use Mozilla Firefox latest.

Thanks again... off to do my shopping now.

 

[shawnp1]

Only thing I can think of is Volusion was doing some maintenance at that time.

 

[Cha0s13]

Always my first place to look for gear. Great customer service, and super fast shipping!!!!!!!!!!!!!!

 

[Daydripper]

Love litecigusa, I have purchased from many other online shops, an they all have higher prices and higher shipping as well.
I don't order from anyone else but litecigusa anymore.

 

[Sockfootball21]

Great people to deal with. I don't order from their site anymore since they opened a store 7 mins from my house but I do stop by at least once(sometimes 4+ times) a week lol. I always recommend them to everyone

 

[shelleyb]

I've had two orders with LiteCig - fast shipping and great items -- their prices are great as well!

 

[DancingHeretik]

I recently ordered 5 306 atomizers. When I received them, I took the dummy cartridges off to wash them out, and one of them came apart leaving part of the atomizer inside the dummy cartridge. I rinsed out the remaining 4 and tried them. They were all ok. So, I only had a problem with the one.

I sent one ticket. After a week, I sent another. It's been a week and a half since the second ticket, and I haven't heard anything back or received a replacement for the DOA. Nothing.

I may well have done it wrong somehow. So, I've decided to put the info here instead to make sure I'm doing it right.

Here are the pictures I took of the 5 atomizers so you can see what I'm talking about: