It works both ways. I'm very good at being honest at prioritizing. Until my most recent job, my IT people interpreted "my computer is doing X and I can't get anything done until it is fixed" meant I need help "now" and "I just noticed Z problem. I'm fine for now but need to get it fixed before the end of the week" meant I need help when you get a few minutes free.Oh crap. I was under the impression that you moved to Arizona into a store. My bad.
When I first started out in IT I used to give great customer service. Since the technology was pretty new to everyone I tried to teach people as I helped fix their problems. But over the years you realize that the majority don't want to learn, they just want you to come give them the quick-fix. They'd rather call you 5 times in a week for their same stupid mistake than remember what it is they're doing wrong.
By this point now though PC knowledge is part of the job requirements, so you often end up (repeatedly) doing for people what they supposedly already knew, in order to get their job that pays twice as much as yours.
Just like anything else, there are lots of good people out there that will remember and genuinely appreciate whatever help they get. But there are the other bad apple types that will just take advantage of the system and spoil things for everyone else.
My patience has gotten worn very thin over the years, and I sometimes feel bad about that. I originally got into IT because I liked the challenge of the new technology AND I liked helping people. Now, the latter part, not so much.![]()
At my last job, the former was interpreted as "wander by my office sometime in the next 3 or 4 days and, if I'm not sitting at my desk, leave and don't leave a note or anything to let me know you came by" while "sometime this week" was interpreted as "blah, blah, blah. I will again call when it becomes a 'now' problem and you can wander by my office in the 3 or 4 days after that."
Or I can afford to be an unemployed bum.Good morning everyone.
First and foremost,
Happy belated 3rd Anniversary Poeia
Way to go and by looking at the numbers, you could of bought a brand New Car or a very nice down payment on a house.
With all that money saved![]()
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