Disappointed with my order

[Nokisu]

I just received my order from Ms T, and I am disappointed. The bottle of "orange juice" was not full. Previous bottles have always been full up to the neck of the bottle, but this bottle is at least 1/2" short of being full, and there wasn't any leaking in the packaging. I don't mind the long wait for getting good juice, but then to not get a full bottle, is upsetting to say the least. I have given her feedback on her site already.
If the next order ends up being short, then I will rethink my goto juice supplier.
&

 

[whatmonkey]

I don't know anything about this vendor specifically, but have you tried shooting an email to them direct? You may find they are happy to rush you out some extra...

 

[player30]

Ditto monkey. Give the supplier a chance to make it right.

 

[doots]

I doubt Ms T would do something like short you on purpose. I would have sent an email to her and simply asked. I have never seen posts before on Ms T shorting anyone.

 

[Nokisu]

Yea, I wasn't trying to get something for nothing or just to complain, but there really is a difference in the amount i have received previously from them. I did get a response and they certainly were on the defensive. I understand that they probably didn't short the bottle on purpose, but telling me they measure everything perfectly and that I must have been given more in previous batches, doesn't make sense. If things are measured perfectly every time...then the amount you get should be consistent every time. I'm just saying.... So, I may love their juice, but they are not the only great juice maker on the planet, nor are they very good at customer service.

 

[alldayvape]

Could be that the bottle she was using holds more ml (liquid) than you ordered.

 

[Soonerfan]

I know from the juices I mix myself that a 10 ml recipe does not come close to filling a 10 ml bottle for instance. Nor does 30 or 3 ml. If you have gotten a "full" bottle then you have been getting free juice in every order. I was so surprised by this when I started DIY. I did not realize just how much EXTRA juice these companies had been giving. If you have an empty bottle and a way to measure you could measure 5 ml of water into a 5 ml bottle and see the space left. It is surprising.

 

[jifjifjif]

Sorry that happened to you. I agree with the comments above about batch size and bottle size though. I did just get three 6ml bottles from ms.t and they were all full.