Think I must’ve messaged them on their FB page before. I’ve also called them before though and they were great!I sell and ship stuff too, and I had one guy ask, since I was doing free shipping, couldn’t I just put the item in a regular envelope, put a stamp, and refund him the difference of the priority box. No. No I won’t. That box is my CYA lol.
I’m not finding a live chat option here, and they’re closed today, but maybe I’ll call tomorrow.