I ordered 11 DNA30 chips and out of those 11, one was dead on arrival (wouldn't start up when I was testing it) and 2 of them shows this:


I made sure there are no shorts etc. I just standard 510 connector and Keystone 1024 snap in battery holder with Panasoic 18650PF 10A battery 2900mah. Just in case it is the battery problem, I swapped out a total of 5 identical batteries and all shows the same results. Plus I am using 20 AWG wires as suggested in the manual.
Anyone knows why this happened and how can I fix this? As I am not from US, it will take at least 5 weeks to process the warranty including shipping time... I need these to work immediately, if possible.
Thanks!


I made sure there are no shorts etc. I just standard 510 connector and Keystone 1024 snap in battery holder with Panasoic 18650PF 10A battery 2900mah. Just in case it is the battery problem, I swapped out a total of 5 identical batteries and all shows the same results. Plus I am using 20 AWG wires as suggested in the manual.
Anyone knows why this happened and how can I fix this? As I am not from US, it will take at least 5 weeks to process the warranty including shipping time... I need these to work immediately, if possible.
Thanks!