Do Not Order "Free Trials"!!!

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NoobPatrol

Moved On
Jan 14, 2012
101
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Fantastic advice!!! thanks!



To all new members that are thinking about getting into the world of PV's (e-cigs)...

Do not order "free trial" offers. Most of these companies offering so-called free trials are thought of as scams by most members of this forum.
I use the word 'scam' loosely, as they are operating under all the policies and conditions laid out in the fine print of their contract, so they are a legal operation. However, the shady practices they use qualify them as scams to me.

They will suck you in with the offer of free goods. Then, once they have your credit card number, you're hooked. After the 'trial period' expires they will charge your card for the device. Usually charging way more than the device is selling for elsewhere.

They will also start you on a plan to send you a supply of prefilled carts each month and automatically charge your account.

Many of these are selling inferior models at triple (or more) the cost that they can be purchased from one of the many suppliers listed on this forum. Do some research on this forum, and determine what model suits your needs best. Then make an informed purchase from a reputable supplier.

If you have already purchased and received one of these 'free-trial' offers, return it immediately! The trial period typically starts when they ship the product not when you receive it, so you don't have much time to act once it's in your hands.

Moderators: Can we get a sticky on this subject? It doesn't have to be this post, but this warning should be one of the first things prospective new users see. These scammers are giving the whole industry a bad name.

Edit Note: To anyone wishing to reply to this post and share their experiences, that will be helpful to others as well. However, please refrain from calling out any company by name. I would hate to see this much needed information have to be taken down due to posts that break any forum rules. I think just mentioning a company as a "free-trial supplier" is enough to cover all such companies. There are many of these companies out there now, and some even seem to change their name on a regular basis. The one that advertises on my local radio station has altered their name twice in the last 6-8 months, yet have the exact same script in their commercial (with just the name changed).
 
These companies will have to stop trading soon due to high chargebacks if they operate in an unethical way. Generally the free trial model businesses only last a few months unless they make it very clear that you should expect automatic billing and show you how to cancel. If you feel you have been treated unfairly by these businesses you have every right to ask for a refund and you should be able to come to a mutual agreement with them about this. If you are unable to do this then you can contact your card provider (bank, credit card company, etc.) and ask for a chargeback. If said business chargeback levels exceed 2 or 3% on a regular basis then they are very likely to get their merchant account terminated and will be unable to accept payments.
 

Pony

Full Member
Jan 17, 2012
6
0
Lakewood, WA
Wow- that's a shame. I haven't seen any like that around here. I did get a free kit from a company recently, but it really was free. I didn't give them any credit card info or anything. It's an outfit run by someone who really seems to just want to help people quit smoking. It's a low-end kit, naturally, but I figured I can give it to someone. I have it in my truck, ready to hand off to an open-minded smoker. heh. ;)
 
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