did you try the cleaning feature?
remove the jewelcap, mouthpiece and cart.....touch the 2 brass contacts and look down the atomizer chamber..make sure that atomizer glows a bright orange.
watch the video again if you are not sure about the brass contacts
mine is still working great after more than 4 weeks of use...clouds of vapor
Thanks for the advice and the demo on the video. It was very helpful.
I cleaned the atty and it did help quite a bit. Still not quite as much vapor as at first. How often should I clean it and will it shorten it's life? The atty's are so expensive that I want it to last as long as possible. Is there any routine care that would help?