Eastmall not replying to my emails !

[aatu71]

Hi everybody,
I placed an order over a week ago ( nov 27). Everything seemed to go just right , I transferred money via my Paypal account and order status says it's completed. I still haven't got any information whether the package has been sent or not. I have emailed three times to ask what is going on with my order and I haven't heard anything from them.
Has anyone else experienced anything like this?

 

[Vapoor eyes er]

Hi and welcome to ECF. After 5 non spam post wait 1 hour and you will be allowed to post in the Eastmall Forum
Eastmall-ecigarette
Sorry about your problem and Good Luck, Vapoor.
P.S. It might be a good idea to remove your name from the post IMHO.

 

[aatu71]

Thank you for your reply!
How can I edit my older posts,? I can't find a way to do that...

 

[aatu71]

Found it, think I should get my eyes or head checked...

 

[Vapoor eyes er]

LOL I'm sure you're plenty stressed. Lots of vendors have been backed up with the recent sales so that may be the problem IMHO.
Good Luck and 2 more posts

Found it, think I should get my eyes or head checked...

 

[aatu71]

Ok, thanks!
I'm not sure if I understood this: "Lots of vendors have been backed up with the recent sales"
Does it mean that some sellers are not going to send me anything even though I've paid them?

 

[Vapoor eyes er]

No I'm sure they will honor your purchase. I've read they had some staff changes also. It seems they are not answering posts in the ECF Forum either:
http://www.e-cigarette-forum.com/fo...245399-em-riva-battery-charging-question.html
And the ECF Eastmall rep has not logged in here since yesterday:
View Profile: EMRocks - E-Cigarette Forum
I really don't know what's going on or what to say but as I suggested earlier start a post in the Eastmall Forum.
Good Luck, Vapoor.

Ok, thanks!
I'm not sure if I understood this: "Lots of vendors have been backed up with the recent sales"
Does it mean that some sellers are not going to send me anything even though I've paid them?

 

[aatu71]

I finally got informed that my order has been shipped and it should take 5-7 days to arrive...hope to start vaping soon.
Thank you Vapoor

 

[Vapoor eyes er]

You're very welcome aatu71 and I'm glad it all worked out.

I finally got informed that my order has been shipped and it should take 5-7 days to arrive...hope to start vaping soon.
Thank you Vapoor