My Billiard- Straight Shankless-Partially Rusticated Olive Wood epipe just arrived. Its simply superb. Thank you so much Matt for this fantastic piece of of kit.
Just having a little trouble with the switch auto firing but not a big deal, I just love this pipe. Thank you once again Matt, truly appreciate your craftsmanship.
more pics coming soon
Cheers
Sam
We did unfortunately have a handful of buttons from this last run of 200 that went out with a sticking issue.
The buttons can be clicky but they should not stick on. This was due to some slight variances in the inner I.D.'s of the switch. I thought we had caught them all, but a few slipped past us. All it takes is .001" to mess things up.
We are doing our best to get the issue resolved for all future buttons. Any one who has e-mailed me, I'm sure most of you have, can expect a new button in the mail soon.
As for the slanted key rings... This was also something we tried to avoid with Quality Control. But it seems some may have slipped past us. Also Chicago pipes were not tested with the new switches....
Long story short if the battery sits too low/ key ring to high, the pipe can auto fire without the button being pressed.
If this is happening to you please e-mail me
wellman.matt@gmail.com, and I will get your pipe fixed up asap.
All new runs should be clear of these issues in the future. We have developed new methods to help us maintain the needed tolerances for both the buttons and the battery chambers.
As with any product though, mistakes can happen, Just know that we will take care of you
