Excellent customer service from V4L

[yellow]

Hi

my new batteries stopped functioning properly within a month so i contacted v4l and within minutes they are sending a replacement to me so i am very happy with their customer service and i see why everyone here raves about the lenghts they go to to satisfy their customers no questions asked.

thanks vapor4life, you are the best

 

[Iowa Gal]

Couldn't agree more - they have always been more than fair if I have a problem. The best advice to give anyone is submit a support ticket - it provides them with the information they need to check on the problem then get back to you with options. It's nice to work with a company that stands behind their product.

 

[Ethereal]

+1 They have been very helpful and I will make sure to spread the word so I can help them back.

 

[Clover~]

its cuz they love ya! smoochieboochie!

 

[waylonjessi4ever]

I have yet to get an email about my ticket i opened ......one new batt not as powerful as other in new kit..one missing of the 5 free cartos and one overfilled leaking carto .I hope its all resolved soon ....

 

[Morandir835]

When did you fill out the ticket Ms. Nancy? If it was on the weekend, you won't get anything until today...

 

[Creniker]

+1 Had some bad cartamizers as most of you are aware and should be reciving a new pack of carmels any day. Hopefully today

 

[waylonjessi4ever]

OK ! all good in the hood ! They took care of me this morning so i regretfully posted too soon ! They will replace my bad battery since its new .

 

[wader2k]

ya had me worried wj4ever!

 

[waylonjessi4ever]

ya had me worried wj4ever!

So sorry about that they took care of me and are sending a new battery and the missing carto .

 

[Glam]

More excellent customer service.........received a bad battery last week. Notified them.......already have my new battery. Works great!!!! Way to go V4L!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!