I'm about a page behind in responding, but I just wanted to voice my opinion on something. I feel like CapitalNicFit has been getting a lot of flack, and I thought it pertinent to the topic to post a little on my experience. I'm relatively new to vaping (last analogue was June 2nd), and I feel I was fortunate to have contacted CapitalNicFit first. I'm going to second Dorkins' thoughts on this - I have never received better customer service...ever. Having someone meet me at my work, sit down with me to show me how everything works (including how to get the finicky little cap off the tank and doing the first one for me), and answer my questions made the process of switching to vaping easy for me. Having someone continue to meet me wherever I am (and remember where that is), continue to answer my questions (and I often have many), and go above and beyond (like bringing free samples so I can try flavours), that's what I consider good customer service. He even went so far as to offer to drive to my work to give me his last 6mls of chocolate mint when there had been a delay with his shipment because he knew I was running low.
So, before I'm accused of being off topic, what does this have to do with fair pricing? Well, I prefer my fee based bank to PC financial because my bank prides themselves on being top in customer service; I keep going to the same bar because in the time from when I enter the door to when I get to the bar the bartender has already poured me my usual; I go to a more expensive restaurant that has a fairer priced counterpart because at the one I go to the waiters are more attentive and friendlier; I'd rather go to a full serve gas station than a self serve - you probably get my point. Quality of service is as much a part of fair pricing as anything else and to have something delivered (usually within hours) to my door, to be remembered and valued as a customer, to me that's worth the price.
Now, all of that said (and I'm sorry to be so verbose, it just hit a nerve when I heard so many people picking on one vendor, particularly since that vendor has treated me very well as a customer), I think the sign of truly great customer service is a service provider who listens to his clients and it seems to me like CNF has done just that. I could be wrong (and I'm open to learning otherwise), but when I crunched the numbers accounting for coupon discounts and taxes and shipping, I found CNF's prices to be the same or better than any of the other vendors I looked at. As far as I can tell, they're all high compared to the U.S. (and if you take into account the amount of potential loss if an order coming from outside Canada gets seized, it seems comparable). I could dollar and cents it and there may be small differences between CNF and other Canadian suppliers, but then I'd have to wait for it to come in the mail and either be home for delivery or have to go pick it up. I'm a busy lady, the time it would take for me to do either of those things is worth more than the buck or two I may save (which again, when I compared prices, wasn't such a savings).
Those are my thoughts, and just to be perfectly clear, I do not work for CNF, I am not acting on behalf of CNF, I am not CNF in disguise, and I am not advertising for CNF. I am just a satisfied customer offering a countering opinion to some of the ones expressed in regards to the vendor with whom I choose to do business.