I received today my order from Cloud 9. I got an Alpha Ultra w/RES, the Alpha Atom Interface with switch, 14500 batteries, the charger... pretty much everything I needed to start vaping.
Following the manual I assembled the unit, charged the batteries, primed the atomizer (Joye 510 LR) and... when trying to prime the atomizer I found out that the switch was not working.
I tried in every possible way but it's definitely not working. I proceeded to take out the switch from the Atom Interface and put it inside the RES. Everything is working fine.
Now... both switches don't have brass contacts, they look like silver (I guess it's stainless steel) but one, when I press the coil, make some sort of metallic contac sound, while the other (the one not working) makes a dull sound.
By looking at the faulty one, I see that the pin that should contact the atomizer is not perfectly aligned. I'll try providing a picture later on...
What can I do? I don't like the idea of having a DOA switch, although for now I can vape with the other one.
Following the manual I assembled the unit, charged the batteries, primed the atomizer (Joye 510 LR) and... when trying to prime the atomizer I found out that the switch was not working.
I tried in every possible way but it's definitely not working. I proceeded to take out the switch from the Atom Interface and put it inside the RES. Everything is working fine.
Now... both switches don't have brass contacts, they look like silver (I guess it's stainless steel) but one, when I press the coil, make some sort of metallic contac sound, while the other (the one not working) makes a dull sound.
By looking at the faulty one, I see that the pin that should contact the atomizer is not perfectly aligned. I'll try providing a picture later on...
What can I do? I don't like the idea of having a DOA switch, although for now I can vape with the other one.