I dont think those things are going to happen in this forum, we have had a lot of supporting members for a long time and I have never seen anyone claiming money back,We pay to support not to gain benefits
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Feedback thread - Subscribing Members Private Area
- Thread starter j0ker
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I dont think those things are going to happen in this forum, we have had a lot of supporting members for a long time and I have never seen anyone claiming money back,We pay to support not to gain benefits
Most of the people that want animated avatars fail in two critical areas. The first criteria is simply file size, no more than 22K. The second criteria is harder to quantify -- if you want an animated avatar it needs to be subtle. examples of ones I have found acceptable are zoid's and MastifMike's. If it is blinky - flashy - gaudy it wont get approved because it is distracting to the eye. I saw one the other day that actually gave me a headache and slightly nauseous. It probably would have caused my wife to have a grand mal seizure...
I didn't want people to ask you about it Lis, there is enough confusion already. I'm really scared too -- because I seem to understand you now.
Lis' is actually horrid in tapatalk, nasty hyper flashing, I go to another thread 
(that is just how tapatalk renders it, it's true)
(that is just how tapatalk renders it, it's true)
ok so thanks to this little diversion I am willing to add extra consideration for animated avatars for subscribing members. for what its worth I'm pretty picky but I might cut an additional bit of slack on one that is borderline in my judgement.
I would be against it, unless you have an address to send a check to become a supporting member.
For those of us unwilling to do pay-pal, and no way to use a regular credit card, yet are willing
to contribute money........give us a means.
For those of us unwilling to do pay-pal, and no way to use a regular credit card, yet are willing
to contribute money........give us a means.
Paypal and moenybookers are pretty much the only options available to ECF right now because of how the subscriptions plugin integrates with the forum. ECF doesn't make / generate enough revenue to justify paying a CC processors fees and setting up a cart and gateway for membership.
I can understand that, if there was an address to send a check to......snail mail even....
Take my money please !!!!
Actually, I have had members request that they pay for another member's subscription. I believe we can do this but I'll have to make sure and see what the process is.
You have completely misconstrued the whole statement. I don't think I can explain it any simpler. The whole idea is to give supporting members a different and improved method of communications. Nothing will change on our current response time.
I know what you are saying and you're probably right but to me the members who support this forum help make it better. Too me, the supporting members deserve the extra effort to have their own private area, with a few perks. It'll probably be a rough ride getting it started but with a little patience, I think it can be great.
I can understand that, if there was an address to send a check to......snail mail even....
Take my money please !!!!
I might be able to work something out of this but let me see how we can make this work. I might be able to add it to the ECF Store and set it as C.O.D. or something. Let me think on this and see what I can come up with.
You really don't want to go there because I am the one that told you to stop bothering the staff and you know why.
Okay so maybe J0kers idea about the extra communication avenues wasn't worded perfectly or maybe it just isn't a good idea, but it certainly doesn't warrant you trying to discredit him or the staff in general because an issue you brought on yourself.
As a new member, and a new supporting member, I thought maybe I'd offer my somewhat fresh eyed perspective.
Having been an admin and a mod of a rather large community in the past, and being someone who believes strongly in supporting the web presences you appreciate, I have to say this community impresses me, both members and staff, and that is why I chose to pony up. If I don't end up staying emotionally invested in it and find myself drifting away after a time, I may not choose to do it next year, and that's normal, web communities are very liquid that way, and you have to just assume that you'll have a turnover from year to year- old members go dormant and stop paying, new members sign up, and if you've got a healthy, strong community, it will still balance out. It's just the nature of the beast.
Here's the thing I love about a paying members area, from a cold calculating management perspective: when particular users start to get cliquey in a thread or subforum, they bond with each other in a way that is far less liquid than the community as a whole. They tend to congregate in those threads or forums with each other to the exclusion of other areas, and that will naturally build on itself. They may become less active elsewhere, less able to be active elsewhere, because they are dependent on the clique that's developed in said subforum. Being cut off from that subculture will be an extremely uncomfortable idea psychologically, and many people will be happy to pay on a continuing basis to stay connected with their chosen group, even when it is technically possible for them all to hang out elsewhere.
Once you've been in the clubhouse, it's no fun to be relegated to the yard; even if all the same people are there- you'll always wonder what they're doing in the clubhouse without you. So personally, I think it's a very smart idea, and one that would tend to retain a lot more paying users in the long run, regardless of what other perks you decide to implement. You can't underestimate the power of the clubhouse.
As to the improved communication issue, perhaps you could frame it as a sort of concierge service, which, in my mind anyway, is more of an added value type thing, as opposed to actually giving higher priorities to paid members when it comes to regular avenues of support, if that makes sense.
Anyway, as a month-old user, I think this community and it's staff does an excellent job of being a welcoming, stimulating place to learn and contribute- I'm already finding myself drawn into potential friendships here, and the value of my education has been frankly priceless. You've really got a beautiful thing going here, and I'd love to see it thrive financially as well. My
, yours to keep.
Having been an admin and a mod of a rather large community in the past, and being someone who believes strongly in supporting the web presences you appreciate, I have to say this community impresses me, both members and staff, and that is why I chose to pony up. If I don't end up staying emotionally invested in it and find myself drifting away after a time, I may not choose to do it next year, and that's normal, web communities are very liquid that way, and you have to just assume that you'll have a turnover from year to year- old members go dormant and stop paying, new members sign up, and if you've got a healthy, strong community, it will still balance out. It's just the nature of the beast.
Here's the thing I love about a paying members area, from a cold calculating management perspective: when particular users start to get cliquey in a thread or subforum, they bond with each other in a way that is far less liquid than the community as a whole. They tend to congregate in those threads or forums with each other to the exclusion of other areas, and that will naturally build on itself. They may become less active elsewhere, less able to be active elsewhere, because they are dependent on the clique that's developed in said subforum. Being cut off from that subculture will be an extremely uncomfortable idea psychologically, and many people will be happy to pay on a continuing basis to stay connected with their chosen group, even when it is technically possible for them all to hang out elsewhere.
Once you've been in the clubhouse, it's no fun to be relegated to the yard; even if all the same people are there- you'll always wonder what they're doing in the clubhouse without you. So personally, I think it's a very smart idea, and one that would tend to retain a lot more paying users in the long run, regardless of what other perks you decide to implement. You can't underestimate the power of the clubhouse.
As to the improved communication issue, perhaps you could frame it as a sort of concierge service, which, in my mind anyway, is more of an added value type thing, as opposed to actually giving higher priorities to paid members when it comes to regular avenues of support, if that makes sense.
Anyway, as a month-old user, I think this community and it's staff does an excellent job of being a welcoming, stimulating place to learn and contribute- I'm already finding myself drawn into potential friendships here, and the value of my education has been frankly priceless. You've really got a beautiful thing going here, and I'd love to see it thrive financially as well. My
, yours to keep.
This isn't about me it's about communicating with the mods. I would hope that J0ker doesn't feel that I'm trying to discredit him because his PM box has always been open at least when I needed to talk to him. But I know of 2 mods that were not receiving PMs at a time when it was very important to a vendor to reach a mod. That was the point I was making in the text that you quoted.
@ Tmcase:
First lets differentiate the difference between the roles of admins and moderators as you are mixing them interchangeably.
Moderators handle minor supplier issues, thread edits and etc, along with enforcing registration requirements. The only admins that are tasked to handle supplier support are Misty and myself.Misty is the primary point of contact for supplier issues that are more than what is in the scope of the moderators. I assist her as necessary and also enforce supplier rules when they are beyond the scope of the forum moderators.
Suppliers that need support know to contact myself or Misty by email depending on the circumstance. Rolygate does not accept PMs and j0ker, Warped, and Val have their own special areas which generally do not include the handling of supplier issues. Angus is retired and will forward Pms to me.,SmokeyJoe will just forward support requests to the appropriate admin, and if you PM one of the application or server admins you'll be lucky to get a response - ever.
PMs are hit and miss because of timezones and whatnot. Reporting a post is the sure way to get a response from the first available moderator. If the post requires an admin intervention the moderators know how to escalate the report.
First lets differentiate the difference between the roles of admins and moderators as you are mixing them interchangeably.
Moderators handle minor supplier issues, thread edits and etc, along with enforcing registration requirements. The only admins that are tasked to handle supplier support are Misty and myself.Misty is the primary point of contact for supplier issues that are more than what is in the scope of the moderators. I assist her as necessary and also enforce supplier rules when they are beyond the scope of the forum moderators.
Suppliers that need support know to contact myself or Misty by email depending on the circumstance. Rolygate does not accept PMs and j0ker, Warped, and Val have their own special areas which generally do not include the handling of supplier issues. Angus is retired and will forward Pms to me.,SmokeyJoe will just forward support requests to the appropriate admin, and if you PM one of the application or server admins you'll be lucky to get a response - ever.
PMs are hit and miss because of timezones and whatnot. Reporting a post is the sure way to get a response from the first available moderator. If the post requires an admin intervention the moderators know how to escalate the report.
Would having the same avatar as what I have, but having her right eye wink....'pass muster' Sarge? She'd be winking at YOU! lol!
I've got joker working on it for me...I think...I hope! lol!
Edited to add: So glad you were able to dig yourself out of that hole classywife put you in. Have you found your way out of the woods yet?
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having read through this thread just a few observations ......
i decided to become a supporting member BECAUSE i always got a prompt and courteous response from mods and adm as a non-supporting member.
a little extra leeway as to animated avis for supporting members sounds like a great idea!
that also goes for accepting checks from members who want to support ecf but do not have, or do not want, paypal. as a second benefit to accepting checks those members could obtain verification in the same step.
as to private areas - not sure i can agree there.
this is true but i find that, for me, those threads are pretty much all in the general forum even though i have access to the vets' forum.
i decided to become a supporting member BECAUSE i always got a prompt and courteous response from mods and adm as a non-supporting member.
a little extra leeway as to animated avis for supporting members sounds like a great idea!
that also goes for accepting checks from members who want to support ecf but do not have, or do not want, paypal. as a second benefit to accepting checks those members could obtain verification in the same step.
as to private areas - not sure i can agree there.
this is true but i find that, for me, those threads are pretty much all in the general forum even though i have access to the vets' forum.
as to suggestions for additional services for supporting members
i do not know the expertise of our mods but maybe a special section for technical help in general might be worth considering.
i've come across people here who are not familiar with ''copy and paste'' - clearing cookies, reinstalling java, etc. there is no area, atm, for those who need help.
i do not know the expertise of our mods but maybe a special section for technical help in general might be worth considering.
i've come across people here who are not familiar with ''copy and paste'' - clearing cookies, reinstalling java, etc. there is no area, atm, for those who need help.
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