I know that some companies don't want a product back when they need to send you a replacement, but it is PERFECTLY reasonable of GotVapes to ask that you send it back before they send you a replacement, especially since they offered to cover your shipping. Here's my one question to you. If you knew about this problem 2 weeks ago, why didn't you check them before you started cutting them? It's easy enough to gently lift the wicks out of the tube with a paperclip to check them. Then you would still have them in new, unused condition. I'm sorry but that's just being a smart consumer. I save the packaging and reciept on electronics until I know that they work. That way I can return them easily if they don't. I personally don't want to pay any vendor the time to check each and every carto they get in a shipment. I would rather cross that bridge when I get to it, so to speak.
Also, why is this such a big deal to you, if you don't mind using the old ones? Personally, I saw your intitial post in the GotVapes subforum, and bought some of the black CE2-X's knowing that they might be the old style. That's what I do my research for. Honestly, these guys are willing to work with you, so they are not being unethical. IF they had deleted your comments, and denied any of this had happened, THAT would have been unethical. They have been very transparent about this. It's things like this that have kept me from promoting my own interent business (totally unrelated to e-cigs). I just don't have it in me to deal with people when they overreact.
Also, why is this such a big deal to you, if you don't mind using the old ones? Personally, I saw your intitial post in the GotVapes subforum, and bought some of the black CE2-X's knowing that they might be the old style. That's what I do my research for. Honestly, these guys are willing to work with you, so they are not being unethical. IF they had deleted your comments, and denied any of this had happened, THAT would have been unethical. They have been very transparent about this. It's things like this that have kept me from promoting my own interent business (totally unrelated to e-cigs). I just don't have it in me to deal with people when they overreact.