******** GROUP BUY SHIPPING UPDATE FOR CARAVELA MOD AND AQUA *************
For those of you who having been waiting for a shipping status for the Caravela tube mod set, and the Aqua RBA from the most recent group, your orders are in and should be shipped sometime today. If you check your account status at Focalecig, some of you may already have shipping confirmation updated to your status, especially those with a one piece order. If you have multiple items in your item, then you may have to wait a few more hours to have all items collected, and shipped together.... One piece orders are going out immediately, as per the email response I received from Doris into my inbox at 3:52am:
Doris Focalecig
To Me
Today at 3:52 AM
Dear Nicole,
Good news: Caravela Mod Set on Group Buy and Aqua Group Buy
All arrived, all checked, Done.
I've urged the warehouse staff to ship the group buy Caravela mod set and aqua group buy today. They will need to work more hours unfortunately. (Of course they will get extra pay). We supposed they can ship out all caravela and aqua orders (single item in the order, if there are other items in the order, then it might wait for a bit longer) within few hours.
I can not promised you until i check the orders status tomorrow after i back to work.
Have a great day!
Doris
To clarify "why" there was a delay with the last Group Buy promotion .... Group Buys operate much the same way that US vendors "pre-orders" do, and these orders are not fulfilled the same way that a regular in stock item is.
Group Buy promotional items are ordered, and processed together, and once the Group Buy promotions ends, one large order is placed with the supplier who has previously given a "estimated date of arrival", for which you the customer are then given a shipping date for the Group item. Most of you are aware that all Group Buys have a set date of shipment which is usually 3-5 days after the Group Buy has ended, which based on the date of shipping given by the supplier, to the vendor (Focalecig).
Most of the time, the Group Buy items arrive at Focalecig by the date promised by the supplier, and Focalecig is able to fulfill the orders by the promised ship date. However, as it is, or can be with any vendor, the supplier for this Group Buy did not ship the Group Buy by the date that was originally given to Focalecig, and that has been the reason for the delay with fulfilling these orders. Thankfully this is the exception, and not the rule as most Group Buys go off without a hitch ... things happen.
Those of us, like myself, who did not order their Caravela through the Group Buy promotion, were not delayed in shipping, as those orders are fulfilled through regular warehouse inventory.
Going forward, if you are interested in participating in a Group Buy, in addition to purchasing other in stock items, I suggest that you place your orders separately, so that the sum total of your order is not delayed waiting for one item to arrive in stock. If you purchase multiply items together with a Group Buy promotional item, and their is a delay with the Group Buy, your entire order will be delayed, even as the other items are in stock, and ready to ship.
I hope this answers all questions regarding this most recent Group Buy which ended last week, and all Group Buy promotions going forward.
I am glad you treated yourself to something Burnie, it was your Bday yesterday after all ... you're such a doll for saving the seller from low balling himself, not too many that would have done that.
