Hello Nicki! I was speaking with my friend Burnie (who is 1 year healthier today) about my adventure with Focalecig recently and he suggested to come on over here to ask some opinions on what to do when having a problem getting an item that's defective -Twice, so far. So anyhow, here's my story...back in June, I got the itch, as usual (who doesn't on here) for yet another mod to add to the collection and so I decided on another Vamo. I did a search and Focalecig came up pretty quick. I liked the price and I thought why not try China this time. So when I received it, I really didn't use it until about a week later and noticed it had a defective 'negative' button. I contacted CS and went back and forth with emails until I finally was given a chance to send it back and get a refund. I didn't want a refund, I wanted it replaced... At one point they wanted me to go ahead and fix it myself. I told them absolutely not, I want it replaced. So, about 20 emails later, I finally was able to send it back. It finally came about a week ago. I've been emailing back and forth again this week because this one has a defective Positive post. It stutters like mad when I press the menu for resistance and I noticed it happens with the voltage menu also. If I tighten a head down as if it were on a vice, it will stop stuttering (or bouncing for lack of better words). And we all know that you should not have to tighten a head down that much.

So in my latest escapade this past week, I have been going back and forth again. Had to send yet another video of the freaking thing doing it's dance AGAIN. I don't know why they wanted 2 dang videos, because it didn't magically change overnight.

So my question... Is 3 a charm?? I wonder if I should pursue another or just live with this one?? Thanks for reading my short story

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