FreedomSmokeUsa Unmatched Customer Service!

[salemgold]

I just got some awesome flavors from David and Pam at FSUSA which I will review in the appropriate section.

Since this is where we are supposed to review the suppliers themselves that is just what I will do.

First let me tell you that I have a very full plate right now and am pulled in many directions. The past month has been challenging finding the right juice, equipment, etc. not just for myself but for 3 people.

I first noticed FSUSA through the frequent and generous sales that they have been having for their juice as advertised in the Suppliers Forum. The sales were so great and I have seen so many good reviews that I had to give them a try.

I am SO glad that I did! They have been so helpful and patient with me that it is almost unreal. At times I think that I was aggitated with myself but they always remained professional and nice in their dealings with me.

If you have not tried them already, you owe it to yourself to take advantage of their current special which is buy 5 different 10 ml bottles of any sweet flavored juice for $15! The shipping is only $5 so you really can't beat it.

The icing on the cake is that every ingredient that they use is made in the USA. (including PG/VG)

 

[sooperdrave]

david and pam are awesome.

 

[salemgold]

If you only knew how much craziness I put them through!

 

[Satharra]

I'll third this review. I just spent quite a bit of time talking to both Pam and David as I prepared my juice order. They were very patient and worked with me to ship items to an address different from my billing address. In addition, they were very open to my preferences and made recommendations based on what I wanted to order, not what they wanted me to order.

I was able to get to know them on a very personal level and they reciprocated. They are truly fantastic people who exhibit deep caring for the quality of their product and their service. I'm glad to say that I do business with them and will continue to do so.

 

[Motorpsychle]

Definitely one of the best online vendors I have dealt with. Great product, great prices and personal customer service. David and Pam (and the kids) certainly run a class act operation

 

[DonnaDo]

I agree with all of the above. They are wonderful people to deal with!

Definitely one of the best online vendors I have dealt with. Great product, great prices and personal customer service. David and Pam (and the kids) certainly run a class act operation

 

[AtomPunk]

Add a +1 for me. I just started vaping, and they are the only ones I have ordered from. Not because anyone else is bad, but because they answer all of my stupid questions about ordering and their liquid rocks!

 

[mauisun]

Thank you everybody! We couldn't do this without wonderful people like you
BTW we have full-time staff now, you'll see their names on your invoices: Raquel (mixes A LOT of e-liquids for you, she is very precise!), Rochelle (Chellee, prints out everything and is becoming a MASTER at clik&ship) and Candice (labels everything and checks orders as well as everything else we need her for!). They are family of their own and have now become part of ours We'll keep mixing!
Pam

 

[salemgold]

Wow. I will have to take a look at my invoice. Was so excited to get the juice today that I ripped the box open, pulled out the juice and have been enjoying it since!

 

[son et lumiere]

It's a pleasure doing business with these guys. Expect the best from them you will get it. That's awesome you guys are expanding it sounds like all your hard work is paying off. When do you plan on adding 120ML to the site and any idea how much it will be?

 

[Satharra]

Yep, I'm looking forward to the 60 and 120 ml bottles too. It'd make my life a ton easier once I settle into some flavors. Could basically order for the month and be finished.

Of course, that assumes I ever settle into some flavors.

 

[mauisun]

60 ml, 120ml and 240ml are going to get added in the next week

 

[shanagan]

60 ml, 120ml and 240ml are going to get added in the next week

Oh, mmmhmmm.

So, everyone? There'll probably be unreasonably KILLER freaking sales added in the next week. A zillion mls of sweet/$423! Seventy billion mls of everything for your firstborn! Sign up now! (And watch, we all will.)

 

[pyrocat]

I just got my first juice order from Freedomsmokeusa; I took advantage of the 5-10ml special. Many of the flavors where really good. Pam was fantastic to deal with I asked a few questions and she was very friendly. But what really stuck out was my invoice was signed by the entire staff, wow how cool is that.

 

[mauisun]

thanks pyrocat, we get so busy at times we don't get everyone to sign it but most of the times. and when some of the kids help labeling etc. they love to sign too, it's a family thing
David

 

[son et lumiere]

60 ml, 120ml and 240ml are going to get added in the next week

Awesome I cant wait.

 

[mauisun]

working on adding the bigger bottles today and tomorrow, slowly a few at a time. I have to hand add them to every single item

 

[salemgold]

Oh good! I am figuring my favorites now so that will be good timing!
I know this Butterscotch Almond will be 1 of them! Just can't get enough!

 

[Satharra]

working on adding the bigger bottles today and tomorrow, slowly a few at a time. I have to hand add them to every single item

Are these the same bottle types as was sent out on the 60ml special or do they have the childproof caps?

 

[mauisun]

nah the 60ml and 120ml are screw on caps