Thanks so much Morgan. I will give that a try. I kept it this time. There must be something I'm doing wrong or not catching.
Well..I think that might have worked! I'm not getting too excited yet..but it is glowing red yay! It's looking promising..thanks so much!
PS

Now that I think about it..when I emptied the Stardust and pulled out the metal post I noticed the head stayed at the top..I had to tap it out. OH DUH! I'm such a noob! And non-mechanical noob at that.
One more thing..now I can order more heads/wicks! I was holding off until I knew what I was doing wrong.....I'm sure GotVapes appreciates your help too

Oh I'm so happy!