GotVapes PHOENiX RAVENS

[mwa102464]

I just stuck one in my Raven fits perfectly and so far so good.

I will give it a while and see how it pans out.

This is what I was saying to do, let us know how this goes please.

 

[Briar]

I was just wondering if you could put a silicone washer in these bad ones and it would resolve this,,, or also add the steel poll and washer and it would resolve this,,, just a thought

For some reason, this made me think of that quote from Jabba the Hutt in RoJ - you know, when Princess Leia shows up at his palace to rescue Han and pull out a thermal detonator? How does it go... oh, yeah: "You are my kind of scum: fearless and inventive."

Sorry, goes without saying: no offense. It's Jabba's quote, not mine.

 

[mwa102464]

Well thank you Sir Briar, anything to try to help out my friends at Gotvapes and the community,,,,,fearless and inventive I am

 

[harmonic]

so i just opened my big tank to check for a seal or anything and found the tank tube is cracked in several places around the cap similar to the pic posted couple pages back...

 

[mogium]

so i just opened my big tank to check for a seal or anything and found the tank tube is cracked in several places around the cap similar to the pic posted couple pages back...

Doh! that stinks

 

[VaperEd]

This is what I was saying to do, let us know how this goes please.

It seemed a little better with one inserted but I still got a burnt taste. I will see about digging up a few more plugs later today and add one at a time to see if it improves.

Found a couple more plugs. Trying two now.

 

[VaperEd]

No dry hits so far but it tastes a little funky. May be the juice but it usually tastes a little better than it does now.

 

[VaperEd]

It seems to have gotten rid of the dry hits but I am not to keen on the taste. Later peeps I am outta here.

 

[badkolo]

Thank you all for your feedback, this is not something we expected but we need to know so we can decide how to proceed, this isnt a alpha issue as this product was vetted, somewhere along the lines there seems to be a issue , some work well and some have issues like some of you are experiencing, WE are gotvapes and you can rest assured we will deal with this and get this handled.

 

[BonnyC]

and that is what I meant by the company losing. No matter how good they get we will alway remember the ravens in the back of our mind we will always have that quick thought when buying their items. We can forgive mistakes I try my best to forgive any and everything, but who is going to forget this? This was an epic item with deserved epic hype did epic sales and then the company that MADE these failed. You could say it was on purpose but what I think really happened is in the rush to get them out they forgot the tubes and seals and didn't realize it till it was too late. and to save face they are saying they are suppose to be like that.

I guess you could see it like that. And it's true, it's to GV's detriment when you look at the big picture. However, the fact that GV has always taken excellent care of me is one of those things that would encourage me to go ahead and push the button even though BetterLife failed in the past.

 

[mogium]

I guess you could see it like that. And it's true, it's to GV's detriment when you look at the big picture. However, the fact that GV has always taken excellent care of me is one of those things that would encourage me to go ahead and push the button even though BetterLife failed in the past.

The point was not if you would buy them or not, but that you would not forget and there would always be doubt about the maker

 

[badkolo]

I guess you could see it like that. And it's true, it's to GV's detriment when you look at the big picture. However, the fact that GV has always taken excellent care of me is one of those things that would encourage me to go ahead and push the button even though BetterLife failed in the past.

lets not blow this out of proportion, we are working with betterlife, the issues will be handled and we are extra proactive, we dont have to be but we are because we care and we want to improve in every aspect, what other vendor is doing what we do, go ahead I have all day. We rather take the heat and get if fixed then let it slide and deal with it, we at gotvapes have never his form issues and thats why we continue to grow, our customers know that if there is a isuse we will be there and if there is a massive issues we didnt see coming then we will stand behind it and get the issues resolved.

issues dont harm the brand, its how you handle the issue that writes its fate. the vivi novas all sold out in a day when we dropped them months ago and due to a issue that wasnt our doing as we explained they had some minor issues with coil heads, the issues were fixed and then they released to a standing ovation and have rocketed since, all 3 major vision products from stardusts to mini to regular novas are now a world wide name and given praise.

the same will happen with the raven , betterlife will fix it or they will die, and trust me they dont want to go away and have assured us to assure you all whatever issues arise it will be handled, i wasn't around this week so i couldn't be there first hand but now i am and it will be handled accordingly

 

[mogium]

lets not blow this out of proportion, we are working with betterlife, the issues will be handled and we are extra proactive, we dont have to be but we are because we care and we want to improve in every aspect, what other vendor is doing what we do, go ahead I have all day. We rather take the heat and get if fixed then let it slide and deal with it, we at gotvapes have never his form issues and thats why we continue to grow, our customers know that if there is a isuse we will be there and if there is a massive issues we didnt see coming then we will stand behind it and get the issues resolved.

issues dont harm the brand, its how you handle the issue that writes its fate. the vivi novas all sold out in a day when we dropped them months ago and due to a issue that wasnt our doing as we explained they had some minor issues with coil heads, the issues were fixed and then they released to a standing ovation and have rocketed since, all 3 major vision products from stardusts to mini to regular novas are now a world wide name and given praise.

the same will happen with the raven , betterlife will fix it or they will die, and trust me they dont want to go away and have assured us to assure you all whatever issues arise it will be handled, i wasn't around this week so i couldn't be there first hand but now i am and it will be handled accordingly

I am thinking you meant to quote my post with this response. I hold no ill will to betterlife and I certainly don't blame gv for the ravens, GV has a spotless record in my view, even when you forgot to ship my package for a week . The tarnish is stil on betterlife however not because they made a mistake, but because they knew they screwed up they sent them out and when they were contacted told dan "That was the way they are suppose to be"
With that going down as it is. Their name is tarnished in my eyes. I won't say I would not buy their products again, I will however Wait for others to try and review them.

 

[keelalagirl55]

and the next time there is a revision to the phoenix line, tell me truthfully that the raven fallout will not be in the back of your mind, even if for a second when you press that button to add to cart

Nope...I guess I'm too optimistic for my own good Well, that and my memory just isn't as good as it was BEFORE I got married

 

[mogium]

marriage will do that to you lol

 

[keelalagirl55]

hehehe....and he apologizes alllll the time for it

 

[mogium]

My wife does not apologize for it lol

 

[me1969]

Wow hear we go again what exactly are you trying to imply this time ?

What the hell is your problem? I'm so sick of you and your accusations. Get over it man...move on.

The design reminded me if another item that didn't work either. I was implying that perhaps Betterlife copied that carto and ended up with the same results.

Frankly...I think it's big of Dan/Chris to refund everyone's money and I applaud them...so what do you have to say to that?

your the one making accusations i geuss to ser which ones will stick im not home now but i will be ill let you know more about your self later dont you worry

 

[mogium]

Cool it you two.. take a nice long vape and then a deep breath and then another long vape.. goooosfraaaaabaaaa

 

[BonnyC]

lets not blow this out of proportion, we are working with betterlife, the issues will be handled and we are extra proactive, we dont have to be but we are because we care and we want to improve in every aspect, what other vendor is doing what we do, go ahead I have all day. We rather take the heat and get if fixed then let it slide and deal with it, we at gotvapes have never his form issues and thats why we continue to grow, our customers know that if there is a isuse we will be there and if there is a massive issues we didnt see coming then we will stand behind it and get the issues resolved.

issues dont harm the brand, its how you handle the issue that writes its fate. the vivi novas all sold out in a day when we dropped them months ago and due to a issue that wasnt our doing as we explained they had some minor issues with coil heads, the issues were fixed and then they released to a standing ovation and have rocketed since, all 3 major vision products from stardusts to mini to regular novas are now a world wide name and given praise.

the same will happen with the raven , betterlife will fix it or they will die, and trust me they dont want to go away and have assured us to assure you all whatever issues arise it will be handled, i wasn't around this week so i couldn't be there first hand but now i am and it will be handled accordingly

I think this goes beyond a simple 'oops, my bad' on the manufacturer's end. Seeing Dan's video is enough to prove that. This is a mess up of significant proportions and will likely follow them around for a while. It was a complete redesign of the product without your knowledge or consent. It's shady and proves them untrustworthy from a customer's viewpoint. From mine, at least.

I'm also not sure if you meant to quote me because I stated pretty plainly that regardless of how I felt about BetterLife, I trust GotVapes to take care of me when things like this happen.