Wow, this thread got busy. I was away from my computer since my last post, but I wanted to let you guys know, Todd from GV emailed me shortly after my second email. He apologized and confirmed something was definitely not right. He asked that I forward my confirmation email. So I did. I haven't heard back, but this was late yesterday, and today is Sunday. I have faith I will hear from him tomorrow. I am satisfied having gotten a response. I will keep this thread updated when I hear more.