Ok, let's get something straight...
This is the house of hybrids thread... It's a place to present the products that are sold by the house of hybrids.
I have been really patient with letting things get off topic, because frankly I like the casual nature of the thread... I'm good with that.
Additionally, I have dedicated the time and resources to support zenesis owners as they work through issues on learning how these devices work... It's called good customer service. I like to think that through this product launch you've seen customer service that is actually uncommon with these sorts of devices.
I am now going to say something that may upset people... So be it...
If I am willing to have the patience to work through these issues... I respectfully request that my good customer service be reciprocated with good customer behavior.
The snipping at each other will stop... Period.
If somebody tries to help you... You will thank them for trying, even if you're frustrated... Period.
Even if they are wrong and even if you are at wits end.
If you cannot be kind and appreciate the efforts of others then you should simply say nothing.
This note is to everybody that can't see the value of this community and that doesn't value it as I do.
You have every right to ask for help, preferably in the group, where help can be administered... But I will no longer tolerate bickering with people that have tried to help, and I will no longer allow it to derail this thread.
If anybody has an issue with anybody else... Take it to pm.
Keep it out of my store...
Yes, this is the same thing as walking into my place of business, and fighting with each other.
Stop it immediately, or I'll get a moderator to explain to you how things should work in a supplier thread.
Also...
The February list closed on January 15.... An early feb order means you've been waiting a heck of a lot less than people that got in the lists in December. If you lack the patience to be on a preorder list... Don't get on one. I don't have the time to design PVs, build PVs, help people with problems AND send reassuring notes to 400 people on the lists telling them everything is going to be ok.
This is a part time business that now consumes 40-50 hours per week while we get things rolling... I can do a lot, but I'm not a super hero... let's be realistic about your expectations, please. If you asked to be on a list while the list was open, you will get a PV... I promise.
Yep, As I reach the end of delivering the PVs to those that have paid for them, I will not be pressured into the situation I found myself in during February.
When your PV is ready to ship... Completed and tested... I will contact you for payment. Not a minute sooner.
A marchie will have the option of taking their PV with the existing switch, or wait until new switch parts arrive before shipping. If they want it now, the new switch parts will ship to them later.
That's all... There is no need to ask when you will get your PV... You will get it when it's ready. If you get the payment request and you have moved on and no longer want it, just let me know and the next guy gets it.
Dealing with hundreds of PVs asking me WHEN, will only result in EVERYBODY being delayed while I'm dealing with it.
I have REALLY tried to be patient with some people that seem to feel that sending several PMs will somehow speed things up, and it has to stop.
Was this the wrong thing to post now?
Probably.
Was it the right thing to post... I hope so.
I just want to say one last thing...
I feel, and so do many others... That the Zenesis Hybrid PV is the easiest hybrid to use and maintian ever made... I also feel its a great example of the best work I can do. And it is still being improved...
But I'm not shipping you a device that will make you run faster, jump higher or be more popular amongst your peers. It probably won't improve your social status nor will it help you lose 50 pounds. It doesn't slice or dice and it surely doesn't make mounds and mounds of julien fries.
It will not tell you the Rosicrucian secrets... And it probably won't improve your gas mileage.
As you have seen in the thread... Some will immediately love it... Some will immediately hate it and others will fall in the middle. Just like everything else in life. It is what it is.
I am proud to have built it... Many are proud to own them... Your mileage may vary.
There is NOTHING here worth bickering about.
</rant>
Nice, I learned something from him even if he wasn't willing to learn something from me (ON FRIDAY SATURDAY OR SUNDAY, cause sure knows I didn't care if he learned this morning at all I was just being a jerk probably.) I will still be less vocal. I will offer help when needed thru other people, whom I already know are willing to deal with my idiosyncracies. I am not upset, I am trying to do the smart thing instead of upseting more people.
