Things took a dramtic turn today, and I have to add what happen to the http://www.e-cigarette-forum.com/forum/vapor4life/196320-panic.html event. Since the original http://www.e-cigarette-forum.com/forum/vapor4life/196320-panic.html thread was closed, I will have to open another here.
For those who have no idea what was going on, please refer to http://www.e-cigarette-forum.com/forum/vapor4life/196320-panic.html
I owe Vapor4Life a BIG APOLOGY!
Vapor4Life is a good honest company, with great reputation.
That package, which USPS Tracking system returned with "No Record", arrived today, 7/7/2011.
On the pakage, it showed mail date June 3rd 2011.
Out of curiousity, against Chad's previous suggestion,
"refuse the other one when receive it"
I decided to check the content.
Contents of the package were not exact to my order of 5/28/2011,
it was explained that a bottle was out of stock, replaced with 5 cartomizers.
and an extra of 11 cartomizers and 2 passthrough.
Whoever is responsible for this delay, it certainly is NOT Vapor4Life.
V4L did their part, took the blame when it's completely not their fault, and went well above and beyond!
I am now ashamed of having question on V4L's reputation.
What I know is, V4L sent the package on June 3rd.
USPS lost track, Custom did not bother to check this package.
Still, this package ended up with a big delay, (delivered after the reship arrived)
and not only Vapor4Life took a big hit on this, they reship when original was in deed sent, only it's a no-show.
I'm very sorry.
If V4L will accept my order in the future, I will be happy to order from them.
I will work out the detail with Vapor4Life,
whether pay the shipping to send it back,
or have V4L charge me for this original shipment.
I'm very very sorry.
For those who have no idea what was going on, please refer to http://www.e-cigarette-forum.com/forum/vapor4life/196320-panic.html
I owe Vapor4Life a BIG APOLOGY!
Vapor4Life is a good honest company, with great reputation.
That package, which USPS Tracking system returned with "No Record", arrived today, 7/7/2011.
On the pakage, it showed mail date June 3rd 2011.
Out of curiousity, against Chad's previous suggestion,
"refuse the other one when receive it"
I decided to check the content.
Contents of the package were not exact to my order of 5/28/2011,
it was explained that a bottle was out of stock, replaced with 5 cartomizers.
and an extra of 11 cartomizers and 2 passthrough.
Whoever is responsible for this delay, it certainly is NOT Vapor4Life.
V4L did their part, took the blame when it's completely not their fault, and went well above and beyond!
I am now ashamed of having question on V4L's reputation.
What I know is, V4L sent the package on June 3rd.
USPS lost track, Custom did not bother to check this package.
Still, this package ended up with a big delay, (delivered after the reship arrived)
and not only Vapor4Life took a big hit on this, they reship when original was in deed sent, only it's a no-show.
I'm very sorry.
If V4L will accept my order in the future, I will be happy to order from them.
I will work out the detail with Vapor4Life,
whether pay the shipping to send it back,
or have V4L charge me for this original shipment.
I'm very very sorry.
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