Can't believe that is happening. Wonder if other merchants experience the same thing. Or how they avoid it. Hope it all works out soon. I would severely miss not having you here.
**IKV Update**
- Thread starter Iken
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What a freaking mess Isaac. I thought a little something might have been up when you were down for two days, but I honestly thought you were just adding a few things and maybe re-doing a couple spots. I wish you luck with the mess and pray it will work out for you.
The only I06 I have left is working overtime and waiting for a relief pitcher.
The only I06 I have left is working overtime and waiting for a relief pitcher.
Of course my good buddy I didn't mean to bite the hand that feeds you. I meant about we have reconsidered, <---- that is BS, pure and simple. Get your stay of execution in the mean time shop around and when you are ready to make your move make it.
I was once told by the insurance company and I quote: << as long there is more people coming through the door than there are people leaving they don't give a rats A.. about you. Loyalty went out the same day of mom and pops businesses. Your 3 years in business don't mean diddly squat to them, remember that my good man.
Next time may be much worst...PS: PP wanted access to my business account because I exceeded my annual limit on CC. I have opened another business account, leaving $250 in my old business account. They can kiss... These Bas... lock funds go ahead lock and seize $250 is part of doing business in the industry we are in. I learn extremely fast
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Oh my, you have been placed in a very difficult situation. I am very sorry to hear that. I sincerely hope that you can get everything resolved to your satisfaction ASAP. It cannot be easy to go thru what you have been going thru lately.
~Tiger
~Tiger
Oh no - this is just awful to read about. So sorry for what you're going through. I'll never understand why bad things happen to good people. I'll be positive and say - when you get this resolved, if you need any extra help around your shop to catch up, I'm not that far from you. I'd be glad to help in anyway I can. Best wishes to you to get out from under this soon.
I second that, MikeE3. Whatcha need Isaac. I'm not close geographically, but certainly mentally and emotionally.
Sorry Issac, You need a good Lawyer at this point to get things coming to you that should have been there all the time.. Maybe one here on ECF could help you out... Hope so!
It's been more of a 'bad' news situation.
From those nasty fraudulent charge-backs from the Philippines, There was 5 total and two from the US now totaling $4,500 in transactions alone, not counting lost product. Well, our credit card processor didn't appreciate that so much. So after 3 years IKV is now labeled as high risk and they're giving us 2 weeks before shutting us down. Our merchant provider has found a new bank for us, but they want 7.95% off every transaction. That's just robbery, but in all honesty I'm willing to do it, but have found alternatives yesterday.
The major issue is that our processor has been showing absolute zero activity since the 30th of March, meaning for all the orders we have been taking in since, we haven't been paid Anything. so every order we pack and dispatch is purely on my dime. We're owed $10,500.00. It's as if our back end was down for 2 weeks plus dispatching orders. You can imagine how difficult it is to run like that, we're talking over 500 orders shipped basically for free and at the cost of products, shipping supplies etc while paying to keep the business running. It definitely doesn't bode well considering I just purchased our first house this month.
I had spent the day tracking this stuff down and as it turns out..Well, when you make an order through us, it goes to Authorize.net, which sends it to Digital financial group, which sends it to Merchant-now, which is then sent to Cts holding, then to us. My merchant provider is merchant-now financial, he said the processor is NOT actively looking to shut ecigs down but we have been flagged by the risk department and they could be holding all of our funds. To find out more, I started calling calling everyone in the circle and the odd thing is, is that none of the mention groups knew what I was talking about and at the end they wanted to connect me back with Merchant-now. Extremely frustrating and confusing. I wish had cool super secret toys for you guys for this down time, but this is the ugly truth
Sincerely,
Isaac
I agree with the lawyer bit. Regardless of who has your money, you don't.
I just really hope it isn't Josh, especially after one of our previous conversations...
I'm going through the same crap as well. Not on the same scale, but somehow someone got my debit card info and has thus racked up (or tried) around $1,100. PC is clean as a whistle, wifi disabled and has been for about a year, and I don't do any buying/selling through my phone. Sadly, it's a trail I don't even want to embark on... but one of the merchants I buy from is not totally secure. The person whacking my funds is from Germany... or, bought a bunch of crap from Germany. *sigh*
Isaac, as always man I'm always just a phone call away. If you need anything, or even if you want to just vent - gimmie a call. Phone is on 24/7, you know that. I'll see if I can find anything that might aid you with all this crap.
Edit: Not sure if this will help you bud... www [dot] findlaw [dot] com -- if anything you might be able to make a post there and get some guidance on who to contact.
I just really hope it isn't Josh, especially after one of our previous conversations...
I'm going through the same crap as well. Not on the same scale, but somehow someone got my debit card info and has thus racked up (or tried) around $1,100. PC is clean as a whistle, wifi disabled and has been for about a year, and I don't do any buying/selling through my phone. Sadly, it's a trail I don't even want to embark on... but one of the merchants I buy from is not totally secure. The person whacking my funds is from Germany... or, bought a bunch of crap from Germany. *sigh*
Isaac, as always man I'm always just a phone call away. If you need anything, or even if you want to just vent - gimmie a call. Phone is on 24/7, you know that. I'll see if I can find anything that might aid you with all this crap.
Edit: Not sure if this will help you bud... www [dot] findlaw [dot] com -- if anything you might be able to make a post there and get some guidance on who to contact.
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yeah this really sucks sorry for everything Isaac. Hope everything works out, makes my i06 shortage seem like no problem at all man.
okay just change ya name git ya mother in-law to sign for the company and open up......then send me my atty's !!!!!!!
hey um just sayin lol
(someimes you need to laugh to keep from crying)
I hope I at least made you smile ;-)
hey um just sayin lol
(someimes you need to laugh to keep from crying)
I hope I at least made you smile ;-)
Perhaps take a look at the dwolla payments system? It is an alternative to classic credit card processors or Paypal.
The downside is that I believe it is still US-only, but it might be a worthwhile option to have in the mix.
The downside is that I believe it is still US-only, but it might be a worthwhile option to have in the mix.
Oh man! you guys have me in shambles over here! Not because of the losses but because of the support! Thank you so much for being there for me guys. This just means the absolute world to me. We'll beat this thing, I just know we will. If we lose hope, then what do we have left, right?
These are the places I found so far that maybe be able to give far better quotes. I contacted my bank to see if they offer merchant services and am waiting to hear back from them currently.
Electronic Cigarette Merchant Account
Electronic Cigarette Merchant Account
Electronic Cigarette Merchant Account | E-Cigarettes Merchant Account Services
iProcessing :: Payment Gateway Solutions for Online Merchants
Thank you so much for everything my man. I went ahead and posted a question there.
I really hope they get our funds back as quickly as possible and the offer is Always right back to you to call on me for absolutely anything and as before, just grab a Visa giftcard and fill it when ever you want to make a purchase anywhere for future prevention.
Well honestly, I really hate to do it, mainly because of so many international friends. I'm going to have to go strictly US in the future. It's a shame that these databases have to be so strict as in where I can't allow certain individuals make orders. It's an open to all or close for all situation. Thankfully we acquired 10 international vendors. There was about 20+ we had to refuse though. I'll looking into Dwolla for sure!
Ouch Nick!
These are the places I found so far that maybe be able to give far better quotes. I contacted my bank to see if they offer merchant services and am waiting to hear back from them currently.
Electronic Cigarette Merchant Account
Electronic Cigarette Merchant Account
Electronic Cigarette Merchant Account | E-Cigarettes Merchant Account Services
iProcessing :: Payment Gateway Solutions for Online Merchants
Hey Lofty,
Thank you so much for everything my man. I went ahead and posted a question there.
I really hope they get our funds back as quickly as possible and the offer is Always right back to you to call on me for absolutely anything and as before, just grab a Visa giftcard and fill it when ever you want to make a purchase anywhere for future prevention.
LOL That it did Morph. Thank you!!! This week we should be good to go since I can concentrate fully on the matter and the shipments should be coming in too.
Thanks allot Mark,
Well honestly, I really hate to do it, mainly because of so many international friends. I'm going to have to go strictly US in the future. It's a shame that these databases have to be so strict as in where I can't allow certain individuals make orders. It's an open to all or close for all situation. Thankfully we acquired 10 international vendors. There was about 20+ we had to refuse though. I'll looking into Dwolla for sure!
I know that DiscountVapers went through something similar to this a while back. Gormly's a good guy and will surely talk to you about it if you need. Everything will work out, stay strong!
I really want to check out that new tank and get some more i06 atty's, so I'll be sure to order when things get settled.
I really want to check out that new tank and get some more i06 atty's, so I'll be sure to order when things get settled.
Thanks Isaac, I found two local MS that quoted me in the 2's, but I got approval from Paypal and they have been great.
For PP I believe you are restricted, cannot sell eliquid (lousy rule, maybe they have changed it).
PP doesn't want anything to do with e-cigs period, not just e-liquid. Hence why all the funny business names.
Hey Kiddo~~~
![big_hugs_cat_cc-b0fba7971beec35c71ea28ef5794cdf5[1].jpg](https://www.e-cigarette-forum.com/data/attachments/40/40089-6d66c954828cfe103535d7f26842ceb0.jpg "big_hugs_cat_cc-b0fba7971beec35c71ea28ef5794cdf5[1].jpg")
So very sorry to hear of your troubles. If you need us, you know how to get ahold of us. In the meantime, please try to stay strong and positive!
So very sorry to hear of your troubles. If you need us, you know how to get ahold of us. In the meantime, please try to stay strong and positive!
I explained exactly what I was doing and PP approved me. As long as there are no pv's or juice, they're ok.
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