Introducing - The PureSmoker LEGACY!

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lawnman3

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well hairball i hope you get ya one...mine was shipped on thursday usps tracking site said it was delivered here yesterday but not in my mail box ... called the post office spoke with a super from my local post office he told me to hold a minute came back to the phone and said the postal lady said if she scanned it it was delivered to my mail box ... so today i checked my mail box no package from pure smoker in it just a few bills ....now i know what everyone feels like when they say there ready to go postal on the delivery lady/ man..

never had that happen to any package from usps... i guess i can't say that one again...
i will be right back people i am going postal...will return soon...lol...

lawnman3...
still no legacy delivered today on day 3 now... i am thinking my postal lady stole it ... i guess i need to call the post office again and e mail steve again to find out if if pure smoker insures all there priority package's they send out...
 

rdsok

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Priority mail is not insured by default... USPS does have the option to add it for more money, but I didn't see that as an available shipping option.

While Priority mail typically takes around 2-3 days... it isn't a guanteed deliver time and on occasion can take a week or so.

Just to quote the Puresmoker FAQ's concerning shipping...

Q17: There has not been any updated information on my tracking number for several days. Can you reship my order?
A19: If your order has not been delivered, and there is no updated tracking information on your package two weeks from the date of shipment, we will reship your order to an alternate shipping address that you provide.


Q18: My tracking number says my package has been delivered, but I did not receive it. Can you reship my order?
A20: Unfortunately, once the tracking information says a package has been delivered, we cannot reship the order. Many times, those living in apartment complexes, need to locate and ask the main office to see if its been held there. Otherwise, you should contact your local post office or mailman for information regarding the whereabouts of your package.

I know that doesn't help... but it should answer some questions you may have had.

Randy
 

CaSHMeRe

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I emailed PS on Tuesday regarding my Legacy not working and I now think the reason may be due to needing washers to compensate for battery length although I tried 3 different 18650 battery types. I have been attempting to trouble shoot this on my own since I have had no reply from customer service.

By adding a washer in the switch area my Legacy is working but I would truly appreciate a visual explanation of the correct placement and use of the washers. If this already exists I would really like a link to it as I feel like I am flying blind. :(

empekay & okcodemonkey thank you so much for helping me out with this, I do appreciate it. I had put the washers under the delrin ring and that is still working for me.

Hey Mianker,

Joanna left your ticket for me to do. She's not 100% up to snuff with the LEGACY yet so I was going to do it.

As OKCODE and EMP have already advised, the placement of washers between switch hex post & delrin piece is where they go for switch adjustments!

I can get pictures in the next day or so to confirm placement.

Thanks!
 

okcodemonkey

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www.okcodemonkey.com

CaSHMeRe

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ok i have another question can one purchace insurance and signed delivery confirmation for there packages from pure smoker as a option... i would guess that would be a great thing to offer willing buyers...

lawnman3...

well its been 3 days steve so if i can insure my package and have it shipped with signature confirmation thru pure smoker i would gladly pay extra and purchace a legacy kit ....

The problem with Insurance is that if the package says "delivered" - Insurance in null & void, and we normally get "Mid Deliveries" over "Lost Shipments" We almost never see them lost. Lots of times, packages are rerouted wrong, etc....

We actually plan to open up USPS First Class here in the next couple of months (a cheaper shipping option for customers) and I'll look in to that option as well :)

Any of you Legacy owners know if the AW 2900 mAh bats with the 3 raised dots work with the Legacy or not ?

Yes, they fit without issue!
 

ian74

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Hey Cash-

How do I go about ordering an 18350 version Legacy? I don't have a problem ordering batteries elsewhere if that's the only reason why they are not up on the site. Ordering the small one for my girl, and if I like it then I'll order an 18650 for myself lol

Cash said that the mini would be available sometime next week. He mentioned base kits would be available and I think he mentioned batteries were coming in around the 26th? So its possible base kits and full kits will be available around the same time. I already picked up batteries somewhere else too and I'm just waiting for the mini to be available.
 

CaSHMeRe

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Hey Cash-

How do I go about ordering an 18350 version Legacy? I don't have a problem ordering batteries elsewhere if that's the only reason why they are not up on the site. Ordering the small one for my girl, and if I like it then I'll order an 18650 for myself lol

Hey Azn ...

I might open up pre-ordering Friday. Units should actually be available Friday, but batteries won't be in till the following week. We can go ahead and ship base kits though.

ok steve its 81753 placed on 03/30/12 it was placed by a friend of mine his name is steve also...

thank you...

Just checked Lawn ... It looks like its an apartment complex, and the LEGACY was shipped in a small flat rate box. If that won't fit in your mail box, did you try the apartment managers office?

Cash said that the mini would be available sometime next week. He mentioned base kits would be available and I think he mentioned batteries were coming in around the 26th? So its possible base kits and full kits will be available around the same time. I already picked up batteries somewhere else too and I'm just waiting for the mini to be available.

We'll try to make it happen for Friday :)

I want the Kick 18650 version....
already have my Kick waiting..:laugh:

Extension's to use an AW IMR 18650 + KICK should be available Friday as well :)
 

ian74

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We'll try to make it happen for Friday :)

Friday? Tomorrow is Friday!

Sweet! I was just basing this on what I saw on the Puresmokers forum, I wasn't trying to be presumptuous...Anyway, that's great! I got credited for my Icon I returned and am just waiting for this. Of course, if you can't do it tomorrow, I can wait a few more days.

Thanks Cashmere
 

Neverclot

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The Legacy is an awesome, solid PV...highly recommended! Maxi1.jpg
 
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lawnman3

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largo fl
steve thank you for looking into it for me today .. i checked with the office today and it was not left with them ... all though i did call the post office super and he told me she the mail lady delivered it to my box and now its going a step further with the usps i now am waiting 25 more days to file a missing lost or stolen invest on the loss of my package ...

i did find my second order that was just cartos and juice from you though ..


thanks steve for everything you have done on this missing package mess...

lawnman3...
 
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