Is anyone getting a false "low battery" flashing led?

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Vape360

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This appears to be related to powder on the black models and on one batch of parts that we got. Its since been resolved and something we are closely watching. If you are still seeing the issues beyond that it could also be related to some powder near the top adapter which mates with the tube, also been fixed on our end with some changes to the way they are made. In certain places the powder coat can interfere with the ground path.

If you are still having issues after cleaning out the end cap pocket where the spring lives, just email us and well work with you to get it resolved :)
 

cuseguy

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Thanks, vape360, I'll double-check all the ground paths of the tube and clean the contacts and threads and maybe noalox for good measure. This seems like a fairly logical explanation. It's hard to predict how new coatings and such will affect grounding. No one should be scared off of a purchase from this, it is an inconvenience at most and not even that. ProVaris do seem fairly bulletproof in my experience with two of them.
 

Stonemull

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I am using IMR 18650's only ad had a few erratic battery low moments, then I found the bottom of the mod was warming slightly during use, I use a small flat *10mm x 0.5mm ?) magnet on the negative end of the battery and think it has improved performance significantly.

The provari is sensing battery voltage during use, at high powers it us drawing say 3A from the battery, add a 0.2Ω into the equation at the spring end and thats an effective reduction of 0.6V. Since I can detect the warming, I would estimate its a several watt loss at times. Assuming a possible 0.6V drop then. easily enough for a 3.7V battery to trigger the low battery warning.
 

lynleestar

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that is what mine does too, no warning just fast flash and I have to disconnect the batt and reconnect to get it to work.

mine has never given a battery 'warning' since i got it, it just works until I get a fast flash and its dead. If I was at 4.5V though I can usually screw the batt back in and drop to 3.7 and get another hour though .. is that normal ?
 

Vaporologist

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that is what mine does too, no warning just fast flash and I have to disconnect the batt and reconnect to get it to work.

I believe that's what's supposed to happen if you have the "Lo" feature set on OFF. The button will not light up while vaping and the ProVari will shut off when the battery reaches specific low levels. But if the "Lo" feature is set on ON, then the button is supposed to start flashing when the battery gets down to 3.5V letting you know that it's time to replace the battery. ProVape suggests replacing the battery when the button starts flashing rather than waiting until the unit shuts off.
 

Vape360

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mine has never given a battery 'warning' since i got it, it just works until I get a fast flash and its dead. If I was at 4.5V though I can usually screw the batt back in and drop to 3.7 and get another hour though .. is that normal ?

This is normal and we have discussed in another thread that when you have dropped to this level, its a good time to replace the battery. You can do this to get a little more out of the battery in a pinch.
 

Tat_skull

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I'd like to know a little more about this Lo feature. On mine it just turns off the LED on the button, it has no effect on the low battery warning. The light still flashes(when set to off) when it get's to 3.6 when using carto's and between 3.9 and 3.7 when using atty's for dripping. I don't understand this. It is the original finish, had it since January. But I still LOVE my ProVari(just changing batteries more often).

Edit; Sent Provape an Email and had a response in less than 5minutes. Thanks, excellent customer service!!!:headbang:
 
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Vape360

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I'd like to know a little more about this Lo feature. On mine it just turns off the LED on the button, it has no effect on the low battery warning. The light still flashes(when set to off) when it get's to 3.6 when using carto's and between 3.9 and 3.7 when using atty's for dripping. I don't understand this. It is the original finish, had it since January. But I still LOVE my ProVari(just changing batteries more often).

Edit; Sent Provape an Email and had a response in less than 5minutes. Thanks, excellent customer service!!!:headbang:

There was a feature change back in early Feb, based on customers feedback that they wanted the low battery alert to turn off when Lo mode was turned off. We had some discussion on the forums. If you email us we can arrange to update your device with the latest :)
 

Vape360

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The original satin finish. No extended cap. Yet!

If its not the black model and the overspray is not a issue, a couple of other things to check, and general maintenance/cleaning: Remove and reinstall the spring as its possible oxidation is reducing the ground. By removing the spring this would scrape off any.

Also check the batteries positive and negative to make sure they are clean. Some users have used a nail buffer to lightly clean the contacts. Also check inside the tube to make sure the positive contact looks clean. If you need to clean the contact, you can lightly scrape it with a small hobby screw driver or a long q-tip with a little isopropyl alcohol.

Make sure the bottom of the tube is clean, where the end cap meets with the tube and clean out the threads.

Lastly, its good to clean the atomizer area. We see a lot of juice build up in that area and on the positive contact pin in the middle. A little isopropyl or water on a q-tip to clean that off is a good idea.

If you still have issues, email us and we can arrange for a checkup.
 

Tat_skull

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There was a feature change back in early Feb, based on customers feedback that they wanted the low battery alert to turn off when Lo mode was turned off. We had some discussion on the forums. If you email us we can arrange to update your device with the latest :)

Thank you!!
 

Landlord

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I just might do that. Thank you!


There was a feature change back in early Feb, based on customers feedback that they wanted the low battery alert to turn off when Lo mode was turned off. We had some discussion on the forums. If you email us we can arrange to update your device with the latest :)
 

Landlord

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I keep everything very clean. I will check all the spots you stated and let you know the outcome! Thanks for the help!


If its not the black model and the overspray is not a issue, a couple of other things to check, and general maintenance/cleaning: Remove and reinstall the spring as its possible oxidation is reducing the ground. By removing the spring this would scrape off any.

Also check the batteries positive and negative to make sure they are clean. Some users have used a nail buffer to lightly clean the contacts. Also check inside the tube to make sure the positive contact looks clean. If you need to clean the contact, you can lightly scrape it with a small hobby screw driver or a long q-tip with a little isopropyl alcohol.

Make sure the bottom of the tube is clean, where the end cap meets with the tube and clean out the threads.

Lastly, its good to clean the atomizer area. We see a lot of juice build up in that area and on the positive contact pin in the middle. A little isopropyl or water on a q-tip to clean that off is a good idea.

If you still have issues, email us and we can arrange for a checkup.
 

Lady M

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Interesting info my Provari has flashed it Battery Light on 2 different days after 2 hrs of normal vapeing I have the 18650 s from Provape and their charger, and my unit was sent the end of Jan. I always put my end cap on gently and never really tighten it up I read that in the Instructions. When my unit did the low batt thing I noticed it had worked loose just a bit. I think I will look at cleaning my threads now that I just read this thread . I love this Provari with my map tank, I have been looking at getting another Provari just for a backup .
 

Vaporologist

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If its not the black model and the overspray is not a issue, a couple of other things to check, and general maintenance/cleaning: Remove and reinstall the spring as its possible oxidation is reducing the ground. By removing the spring this would scrape off any.

Also check the batteries positive and negative to make sure they are clean. Some users have used a nail buffer to lightly clean the contacts. Also check inside the tube to make sure the positive contact looks clean. If you need to clean the contact, you can lightly scrape it with a small hobby screw driver or a long q-tip with a little isopropyl alcohol.

Make sure the bottom of the tube is clean, where the end cap meets with the tube and clean out the threads.

Lastly, its good to clean the atomizer area. We see a lot of juice build up in that area and on the positive contact pin in the middle. A little isopropyl or water on a q-tip to clean that off is a good idea.

If you still have issues, email us and we can arrange for a checkup.

I grateful to the OP for starting this thread and to you Vape360 for your involvement in helping us resolve this issue. I'm thrilled to have discovered that this issue is really user error related, at least in my case, and that the solution is as simple as cleaning and maintenance. I completely cleaned all contact points and threads on my ProVari with rubbing alcohol last night and reapplied Noalox on the threads. I've gone through two batteries since the cleaning keeping the Led feature on the OFF setting and in both cases my battery tested 3.4V when the unit shut off vs. previously testing at 3.7V. :thumbs:

You know, I neglected the fact that even though ProVari is not an all mechanical MOD, it still needs to be treated as one when it come to regular maintenance. All contact points need to remain in the best cleanest possible condition to guarantee maximum performance. I think I've been treating it more like I used to treat my Ego back in the day where the only thing I ever needed to do was to keep the adapter post and threads clean. I'm really happy that this discussion took place since obviously every ProVari owner needs to know this information. Again, thanks for your help!
:toast:
 
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