Interesting. While doing international deals must be real exciting. How about servicing customers who actually bought an original?
Setting up this deal has nothing to do with why you apparently havent had the service required, in a timely fashion. This issue belongs to the people you have bought your jantystick from: If its Usa, contact Jeff or Ethan, if its Holland, contact Harry, if its France, contact Yves.
All of this can be done through the helpdesk menu at Janty World - HOME - Janty World - and im sorry i cant be of any assistance in this matter.
Mik