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You're killing me here guys!!!
Janty USA has been out of Cappuccino extra strong juice for quite some time now. Any idea as to when you might be restocked? The idea of having to find an inferior flavor under my tree this year isn't a very good prospect. C'mon guys! A little help here!
Bite
What's up guys???
Still no reply???
I remember seeing something about them when ordering my 510 adapter back in October.
In the future please do not state stock is in when it is not.
Another retailer here had to sell me stuff to save Christmas from being a total disaster. So now I guess I wait. I have been told it will probably be worth it though.
Another retailer here had to sell me stuff to save Christmas from being a total disaster. So now I guess I wait. I have been told it will probably be worth it though.
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Ok I ordered TWO JANTY EGOs on Sunday and I realize that Monday the order is worked. It says they have stock. I paid for 2nd day air. No one is answering my ticket with a UPS tracking #. I will be out of my cloves on Wed night. I was expecting this Wed per the site info about ordering.
Is this not the case???? This is gonna be ugly nicotine withdrawl people. It is 2 days after my order and now I can have no back up plan. Please tell me these shipped Monday and I have a tracking #. Order Number(s):8701
If I have been mislead with no way to contact anyone and no product I am going to be upset.
And since I ordered on Sunday and there was all day Monday to process it and everything posted said it would and the site did too... I would at least expect that you all would ship my stuff tomorrow next day air as the 24th is a shipping day. This is really upsetting.
If it did ship on Monday and there have just been delays on giving me a tracking number than I apologize. But please let me know.
Is this not the case???? This is gonna be ugly nicotine withdrawl people. It is 2 days after my order and now I can have no back up plan. Please tell me these shipped Monday and I have a tracking #. Order Number(s):8701
If I have been mislead with no way to contact anyone and no product I am going to be upset.
And since I ordered on Sunday and there was all day Monday to process it and everything posted said it would and the site did too... I would at least expect that you all would ship my stuff tomorrow next day air as the 24th is a shipping day. This is really upsetting.
If it did ship on Monday and there have just been delays on giving me a tracking number than I apologize. But please let me know.
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Good luck with getting a ego I order one on dec 3 and have gotten nothing there is a delay I would say .. looks like after the new year we can expect something from janty.
What do you mean?? I saw on here they were shipping already to people. The website said they have 116 in stock. This was my only gift to myself and my boyfriend (our first e cigs).
The site even says what date I buy the ego buy and what shipping to pick:
Welcome to the Janty USA store!
We wish everyone a safe and extremely HAPPY holiday season this year. Give the gift of Janty and order below with the following shipping methods to ensure delivery by December 23rd.
These are the Janty USA Shipping deadlines for Christmas!
Shipping Deadline is 3:00 PM CST Daily
UPS Ground Shipping - Order by 12/17
UPS 3 Day Select - order by 12/18
UPS 2 Day Air - order by 12/21
UPS Overnight Saver - order by 12/22
The new eGo is now available for pre-order with an expected ship date of 12/15. These should arrive to you before Christmas.
That mixed with the fact that I know (I am new here but read) that it is shipping already.
The site even says what date I buy the ego buy and what shipping to pick:
Welcome to the Janty USA store!
We wish everyone a safe and extremely HAPPY holiday season this year. Give the gift of Janty and order below with the following shipping methods to ensure delivery by December 23rd.
These are the Janty USA Shipping deadlines for Christmas!
Shipping Deadline is 3:00 PM CST Daily
UPS Ground Shipping - Order by 12/17
UPS 3 Day Select - order by 12/18
UPS 2 Day Air - order by 12/21
UPS Overnight Saver - order by 12/22
The new eGo is now available for pre-order with an expected ship date of 12/15. These should arrive to you before Christmas.
That mixed with the fact that I know (I am new here but read) that it is shipping already.
So how can I cancel my order and get all my money back? I am new to all this and this makes me worry about this company. I will do a charge back if I have to. But I don't want to if I don't have to.
I say this cos it is a company with no phone number, who won't contact me, and hasn't shipped my product as far as I know. I feel stupid
I say this cos it is a company with no phone number, who won't contact me, and hasn't shipped my product as far as I know. I feel stupid
Sorry to break this to you, Raechel... but I'm not even sure the eGo has arrived in the USA yet. I don't think they will be here in time for Christmas.
"Expected" and "should arrive" are not promising words. =(
Shoot an email to Ethan of JantyUSA. You can reach him here...
Ethan@JantyUSA.com
I've dealt with Ethan a few times. He's more than fair and returns emails quickly. Although... it's after hours now, so I dunno if you'll get a response tonight.
Ethan@JantyUSA.com
I've dealt with Ethan a few times. He's more than fair and returns emails quickly. Although... it's after hours now, so I dunno if you'll get a response tonight.
It's been stated in several threads that they were just shipped out from the factory late last week. Seeing how they are overseas it's going to take some time if customs gets involved. This is typical for new product releases, best laid plans, etc. Breathe. Also considering you ordered 2 DAYS AGO, breathe.
Did I mention BREATHE?
Thank you I just did. And what do you all mean breathe and things like that. These are Christmas presents, the only Christmas presents. This all seems shady they say it is in stock. Plus no one contacting me. How else would I act?
That and I am running out of smokes and Obama made my smokes illegal. I really don't know what to do.
I see no point in this post other than to be mean.
For all I know right now, this company took my money and I will never see a product.
Janty is top notch when it comes to customer service. They've taken care of me twice, in a timely fashion, no questions asked.
They've repeatedly posted updates on the eGo on their subforum, as well as stating on their site that THEY MAY NOT BE DELIVERED BY CHRISTMAS. I knew this when I ordered on the 5th, so this isn't new news.
They've repeatedly posted updates on the eGo on their subforum, as well as stating on their site that THEY MAY NOT BE DELIVERED BY CHRISTMAS. I knew this when I ordered on the 5th, so this isn't new news.
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Janty always makes things right. They will not abscond with your money.
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