By the way, all this talk about people hoping, forgiving, being .... hurt, practicing tough love, voting with their dollars, joining cults, bungee vaping, et al has me thinking...
There are some vendors who certainly deserve moundsa of praise for their customer service. Goodejuice, who FINALLY improved their 5th grade art class labeling to a legit and classy style has on 5 out of 6 orders I placed with them shipped SAME DAY, the 5th order shipped inside 48 hours. That is ridiculous outstanding. Ahlusion communication is as good as it gets, with email updates of 1) order received, 2) order being mixed, and 3) order shipment. There are never any concerns with a sometimes week or so lead time because they state right up front on their website and order screen that there may be a delay. Lovely. MOV has a history of lightning fast orders. My last order was during their FDA sale where they were BURIED in orders and mine still went out within 24 hours. My Backwoods Brew orders always go out within 48 hours, typically within 24 hours. Want2Vape, for me, has been pretty consistent...my last three orders have shipped within 2, 3, and 3 days from order date. Personally I have had very pleasant experiences with RBFS, MVJ, and Trabuco all of whom many of us know sent out samples (and not just a few, but a LOT of different juices) to multiple NETizens free of all charges and got those orders out exactly when they said they would.
Nobody beats Goodejuice on turnaround. MOV is typically really fast as well. Ahlusion's "we are mixing your order" emails set them apart as well.
I guess I am saying that there are a lot of people doing it right.
There are some vendors who certainly deserve moundsa of praise for their customer service. Goodejuice, who FINALLY improved their 5th grade art class labeling to a legit and classy style has on 5 out of 6 orders I placed with them shipped SAME DAY, the 5th order shipped inside 48 hours. That is ridiculous outstanding. Ahlusion communication is as good as it gets, with email updates of 1) order received, 2) order being mixed, and 3) order shipment. There are never any concerns with a sometimes week or so lead time because they state right up front on their website and order screen that there may be a delay. Lovely. MOV has a history of lightning fast orders. My last order was during their FDA sale where they were BURIED in orders and mine still went out within 24 hours. My Backwoods Brew orders always go out within 48 hours, typically within 24 hours. Want2Vape, for me, has been pretty consistent...my last three orders have shipped within 2, 3, and 3 days from order date. Personally I have had very pleasant experiences with RBFS, MVJ, and Trabuco all of whom many of us know sent out samples (and not just a few, but a LOT of different juices) to multiple NETizens free of all charges and got those orders out exactly when they said they would.
Nobody beats Goodejuice on turnaround. MOV is typically really fast as well. Ahlusion's "we are mixing your order" emails set them apart as well.
I guess I am saying that there are a lot of people doing it right.