New Member - ProVari P3 Issue - Help?

[eBaked]

Hey all,

I am new to the forum and brand new to the vape scene. I recently bought a Provari P3 (about a month ago) and everything was working great. I use a nautilus mini for the set up, I also use what I believe to be the correct batteries (AW IMR 18650 3.7V 2200mAH 8.1 Wh).

The issue I have encountered is just randomly last night the Provari P3 will only show as being empty. I've ensured the batteries are charged, even went out and bought two new batteries at our local vape shop, I checked around the Provari website and could not find the same issue that I am having in their troubleshooting guides. I cleaned the battery contact points with a q-tip and isopropyl. Also out of pure desperation I bought a new Nautilus, which is quite obviously not likely the problem, but it was a shot in the dark and also did not help.

The only error that shows up on the menu when searching through it is 110000, which I believe is common from what I have read and was there when the device was brand new so I dont think that is pointing me in the right direction.

As I said earlier this is my first vape ever, so any advice or help would be appreciated. Thanks.

Cheers,
eBaked

 

[raitizz]

Hey eBaked!
Empty with and without the tank?
All full batteries show empty?
Tried 18350 or 18490?

R

 

[yzer]

Scroll way down on this site to Forum Suppliers. Then go to the Provape forum. You will find a thread about this problem thre. It seems to be a common issue with the P3.

 

[yzer]

Here is a link to the thread mentioned above.

http://www.e-cigarette-forum.com/fo...vari-3-battery-life-indicator-inaccurate.html

 

[The Ocelot]

I haven't had a problem with mine, so I asked in the Official P3 thread if someone could come up here and assist you.

When it shows empty it doesn't fire, correct?

ETA: Have you cleaned the contact spring as well? You might also try pulling the spring up a bit.

 

[rbrylawski]

Ocelot made the same suggestion I would. First welcome to ECF and the P3 Club. If this is truly your first vape, you started with the best! Yes you did!

A couple questions. Do you have a P3 beta (you'd recognize a beta by the diamonds on the side) or a P3 production (where the P3 is contained in a hexagon)? I ask because the Beta's often came with a smaller spring, which the fine folks at Provape decided to replace with a larger spring. If you have a production P3, with the larger spring, pull it out a bit to make a stronger contact with the battery.

If that doesn't solve the issue, create a trouble ticket with Provape directly. You'll be amazed how incredibly responsive they are.

Finally, please come on over to the Provape Forum and join the 500+ page thread on the P3. We love to welcome new members.

 

[The Ocelot]

Zounds! I forgot to welcome you!

You'll never be alone again

 

[The Ocelot]

Scroll way down on this site to Forum Suppliers. Then go to the Provape forum. You will find a thread about this problem thre. It seems to be a common issue with the P3.

I'm not sure one report counts as "common." And the issue wasn't with the device reading empty, it was the way the P3 displays the battery percentage, which I admit is weird and, for the most part, best ignored lest one become obsessive. This goes for IQ as well.

EDIT: I meant thread.

 

[yzer]

I'm not sure one report counts as "common." And the issue wasn't with the device reading empty, it was the way the P3 displays the battery percentage, which I admit is weird and, for the most part, best ignored lest one become obsessive. This goes for IQ as well.

I took care to read the entire thread. Perhaps you should, as well. In addition to the OP there are five other ECF members on that thread reporting bad battery life indications on the P3. The six reports are from bimmer88, wultan, jazzman, MrVP, jake67 and AnsonJames. With eBaked, that makes seven reports.

 

[r77r7r]

Send it Back until you get one that works. No reason to cut them any slack.

That's way too much money to spend to not have a fully functioning device.

 

[rbrylawski]

I took care to read the entire thread. Perhaps you should, as well. In addition to the OP there are five other ECF members on that thread reporting bad battery life indications on the P3. The six reports are from bimmer88, wultan, jazzman, MrVP, jake67 and AnsonJames. With eBaked, that makes seven reports.

That's amazing. You read over 500 pages about a device you don't own. There are literally thousands of P3 in the hands of customers. Even if 7 people questioned the battery metering system on their P3, most reported they still vaped just fine. That would still hardly make it a "common" theme.

 

[The Ocelot]

I took care to read the entire thread. Perhaps you should, as well. In addition to the OP there are five other ECF members on that thread reporting bad battery life indications on the P3. The six reports are from bimmer88, wultan, jazzman, MrVP, jake67 and AnsonJames. With eBaked, that makes seven reports.

I mistyped. I meant to post I wasn't sure one thread counted as "common." The fluctuation topic has been debated for pages in the P3 thread and if you reread my post you might see that I consider the feature best ignored for the most part. When I think of "bad," as you posted, I think of device failure; in my experience, I think "stupid" would be a more accurate description of the battery level feature. As for it reading empty, I would chalk it up to bugs in a new device. Yes, bugs shouldn't be in a quality device at that price, but it is what it is. A ProVape representative joined the thread to address the issue, which should win them some points.

Your feelings about the ProVari are legend. I'm glad you took this opportunity to introduce yourself to new members, so they will know what to expect from your posts should they ask questions about the Provari.

 

[The Ocelot]

That's amazing. You read over 500 pages about a device you don't own. There are literally thousands of P3 in the hands of customers. Even if 7 people questioned the battery metering system on their P3, most reported they still vaped just fine. That would still hardly make it a "common" theme.

I believe he just read the "Battery Life Indicator" thread, not the P3 thread.

 

[Jake67]

I took care to read the entire thread. Perhaps you should, as well. In addition to the OP there are five other ECF members on that thread reporting bad battery life indications on the P3. The six reports are from bimmer88, wultan, jazzman, MrVP, jake67 and AnsonJames. With eBaked, that makes seven reports.

Mine was corrected with a simple spring adjustment.
What is most important to point out is that Provape called me and walked me through the fix. Offered a new end cap as well.
To me, you can't put a price tag on that level of commitment to their customers. No you can't !!! [emoji12]
Ebaked, all you need to do is stretch the spring a bit on the end cap.
This will resolve the issue more times than not.
If this doesn't work open a ticket and they will have you up and running in no time. Yes they will. [emoji12]

Sent from my iPhone

 

[yzer]

That's amazing. You read over 500 pages about a device you don't own. There are literally thousands of P3 in the hands of customers. Even if 7 people questioned the battery metering system on their P3, most reported they still vaped just fine. That would still hardly make it a "common" theme.

You must be reading the thread on the worlds tiniest smartphone. How do you get 500 pages? There are only 101 posts on the entire thread. Me thinks you didn't bother to read the thread I linked, either.

 

[stevegmu]

It is clearly junk. I will trade you 3 brand new Vamo v.9.0s for the P3...

 

[rbrylawski]

You must be reading the thread on the worlds tiniest smartphone. How do you get 500 pages? There are only 101 posts on the entire thread. Me thinks you didn't bother to read the thread I linked, either.

Nope, you're right. I thought you were referring to the thread just about P3. I now realize you're referring to the one about the battery meter. My bad. But again, my comments are the same. It's hardly a common issue and one that usually is easily resolved with something as simple as stretching out the spring in the end cap. Hardly any reason for concern. But even if the OP does have a more significant issue with his P3, the good news is the great folks at Provari right here in the US are extremely caring and they will go out of their way to help him.

 

[Mtek]

I had this issue with my P3. It was fixed with a new cap and spring, provided by Provape for free and shipping was lightning fast. Their service will make you a customer for life....if you ever need it again.

Please join the P3 thread in the Provape section. It's a great group of knowledgable members, you will find that your choice in device is one of the most durable and reliable units available.

 

[eBaked]

Hey Guys,

Thanks for the quick replies. I'll sum up my findings here:

1) Yes it shows empty with and without the tank.
2) Yes all full batteries (the old and the new ones I bought) show empty, and I am 100% sure they are charged.
3) Yes, I have cleaned the contact spring as well, cleaned just about every part with a qtip and isopropyl,
4) I have a production P3.
5) I just tried stretching the spring out a bit, with no effect.
6) I will head over and create a ticket with provape asap. Thanks for the heads up

Also, I failed to mention before and it may be a critical sign via programming. But when the battery first makes contact, the LED on the side cycles through all the different colors, then stops and flashes red continuously. LED always says empty, 0 voltage, 0 ohms, 10 watts.

Thanks again to everyone for your insight and help. I really appreciate it.

Cheers,
eBaked



Thanks for the forum link, i will read and see if I can find a solution in there.

 

[Jake67]

Hey Guys,

Thanks for the quick replies. I'll sum up my findings here:

1) Yes it shows empty with and without the tank.
2) Yes all full batteries (the old and the new ones I bought) show empty, and I am 100% sure they are charged.
3) Yes, I have cleaned the contact spring as well, cleaned just about every part with a qtip and isopropyl,
4) I have a production P3.
5) I just tried stretching the spring out a bit, with no effect.
6) I will head over and create a ticket with provape asap. Thanks for the heads up

Also, I failed to mention before and it may be a critical sign via programming. But when the battery first makes contact, the LED on the side cycles through all the different colors, then stops and flashes red continuously. LED always says empty, 0 voltage, 0 ohms, 10 watts.

Thanks again to everyone for your insight and help. I really appreciate it.

Cheers,
eBaked



Thanks for the forum link, i will read and see if I can find a solution in there.

Let us know how it gets resolved.


Sent from my iPhone