Its sad to see what can/can't be misinterpreted over the internet! I wish you the best of luck in your esmoking adventures. My fight stops here as well ...
I do apologize for coming off *rather hot headed*, I just tend to get very defensive when I interpret disrespect ... I hope you will look past the pettiness of this conversation and make amends with us as a whole. We were out of town for 3 days and I'm very sorry that your emails were not answered as quickly as we would have liked them to have been.
I hope you enjoy the order you placed a couple days ago, and will even include a freebie
Well, you know - it's a new industry? I think people know absolutely nothing about ecigs but really want to get into it. I read about you here, went and watched your videos and ordered a 901. Brilliant
I burned out an atomizer myself by furiously smoking burnt up stuffing (which is why I didn't turn it in for warranty - I know I did it
).
So next, I read here about how to wash out the atomizer. The replacements I bought are fine and my stuffing is no longer burned. This is mostly because I learned to drip and fill without going manic trying to suck up a cartons worth of nicotine in two minutes time. Joanna also answered a mail for me about how to wash out the stuffing which I found very helpful.
It's a new thing and no one knows what's going on. It's not a buy it and fly sort of thing at the moment, which probably equates with a lot of liability for you. Johnson Creek also - Oh my God what nightmares they must have had when they released that bad batch last year!
So it's a learning process. BTW I just got my two pilots and there are positively brilliant. I'm set to go outside and smoke in public, now. So I quit cigarettes altogether three days ago. Filthy, nasty things they are. You just don't know until you have an alternative?
Your doing a good job. Perhaps there is a way that you could announce - I have no idea how - that this all involves a learning curve? You have to know how to take care of the devices, you have to be a bit curious about it, and you have good reading comprehension?
I know this is why you likely helped found this forum. If I were you, I would seriously link to an appropriate segment in each of the items you sell. Like a warning to purchase additional atomizers if you don't feel especially clever (I wasn't), how to wash out your atomizers, etc.
I know some of this may entail some liability for you, but I am sure you could find a way to get around it? Because some idiot will obviously fin a way to drown an atomizer, and some idiot will blame it on you, certainly. But as this is developing, I think it's important to stress that individual participation is crucial to getting these things to work consistently.
Everything else is brilliant. You are an outstanding sales person who has taken quite a bit of my money so far, and no doubt shall see quite a bit more! I just have a lot of empathy for your situation because all this is so new.
I was one of the first people to sell books and RPGs at Amazon.com back in the 90s. OH MY GOD what a learning curve!!!!!!!! I did get better at it! I'm quite good at it now but ohhh that hurt for a while. So i can understand your frustration with people who have nary a clue.
All you need to do to smoke a cigarette is stick it in your mouth, light it, and inhale. People do screw that up in spectacular fashion. This is a tiny bit more complicated. God help anyone trying to drip into a cartridge whilst drunk, or driving!
It will work itself out
Your doing a great job
