If I had money invested in Bloog and was owner/part owner it would be ME working 24/7!
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If I had money invested in Bloog and was owner/part owner it would be ME working 24/7!
That's sort of my feeling. The owners are the ones with the biggest stake in wanting their company to succeed and perhaps this isn't their day job and can only devote evening hours to this side business. But I'd be recruiting the help of friends & family rather than see my business falling apart.
I have to get back to my own day job right now, but it might be helpful to pour through some old posts to see if Toni has left her personal email address somewhere - I'm sure I've seen it (like as@bloog, etc.). These posts are obviously not the way to reach her or anyone there. And we already know that phoning or emailing the website provided contact info doesn't get results either. Heck maybe those who run ECF itself has contact info beyond what we get.
I agree with a lot that has been said here. But I'm here to vape lol. Unless I see Leaford kicking a puppy, I'm gonna be buying these damn carto's from him. Unless someone else comes out with one that works as good or better.
And so are we. That's just the point... we like the product and want to be able to keep ordering from them. We don't want to see the company fail solely because of lousy communication.
Starsong - I was trolling some older posts and found this a@bloogplanet.com for an email address for nycsublimegirl. The post was on page 4 entitled “My country is not in your list, Help!!”. Sorry I am not up to speed on links and stuff like that in the forum. I normally steer clear of forums.
I think that Bloog is gone ,Took my money and ran.
We will see what the credit card company says.
We will see what the credit card company says.
no I got my stuff from them. like I said calm down and just wait. their popularity grew beyond what they can handle and they are trying to catch up
I think most owners would do the same..but we don't know the dynamics of anything at bloog
If they would just Anwser the phone or e-mail or just take five min and post on here, I would be okay,
BUT IT IS LIKE THEY DONT CARE, WHEN YOU GET NO RESPONSE AT ALL,WHAT ARE YOU SUPPOSE TO THINK
BUT IT IS LIKE THEY DONT CARE, WHEN YOU GET NO RESPONSE AT ALL,WHAT ARE YOU SUPPOSE TO THINK
you are bashing the company sayin they are out of business, you also said you will never use them again yet you are using their sigtag. Plus they did post on here. "Hey Toni,
All Bloog orders have a confirmation sent out within (1) business day from receipt of order. We are currently in the process of updating the site & the back end system to make this function automatic. Currently, it is manually activated on a daily basis. Quite frequently, these confirmations may get caught in spam filters, but every order gets a confirmation.
We receive approximately 45 – 50 e-mails or phone calls on a daily basis & that volume is rising. The Customer call/e-mail volume is in direct correlation to stock status. The more items we are out of stock on, the more phone calls we have to make to advise Customers. Additionally, as we develop our “Waiting List” of Customers that are waiting for products, they call periodically for updates. Chris is making every effort to respond to every call or e-mail every day.
Please post this info on the ECF!
Thank you.
Mike Coughlin"
try reading the posts instead of having your head up your ...
All Bloog orders have a confirmation sent out within (1) business day from receipt of order. We are currently in the process of updating the site & the back end system to make this function automatic. Currently, it is manually activated on a daily basis. Quite frequently, these confirmations may get caught in spam filters, but every order gets a confirmation.
We receive approximately 45 – 50 e-mails or phone calls on a daily basis & that volume is rising. The Customer call/e-mail volume is in direct correlation to stock status. The more items we are out of stock on, the more phone calls we have to make to advise Customers. Additionally, as we develop our “Waiting List” of Customers that are waiting for products, they call periodically for updates. Chris is making every effort to respond to every call or e-mail every day.
Please post this info on the ECF!
Thank you.
Mike Coughlin"
try reading the posts instead of having your head up your ...
lol wth relax I'm pretty sure they didn't just up and leave. Its clear they don't completely have there house in order but theirs no need to go ballistic.
Yes, calm down a bit.
They are late. Have had that problem before.
They even lost one of my shipping confirmations and when I asked them about it, they sent me my order in duplicate (Yes, I returned the extra shipping).
Yesterday they even launched their new domain, and NYC posted that message saying they are updating their backend systems.
That surely has an impact on current operation, but I'm sure they'll recover everything.
They are late. Have had that problem before.
They even lost one of my shipping confirmations and when I asked them about it, they sent me my order in duplicate (Yes, I returned the extra shipping).
Yesterday they even launched their new domain, and NYC posted that message saying they are updating their backend systems.
That surely has an impact on current operation, but I'm sure they'll recover everything.
Hi I'm new around here, but my 2 cents: I called bloog a couple of days ago. Chris answered the phone promptly and answered my questions. Since then I have emailed them a number of times and each time they answered within an hour. Today I emailed them 3 or 4 times because I was finally figuring out my order. The emails went back an forth so quickly that it was almost a live chat. I don't know why any body else might have had a problem, but their response to my calls and emails was exceptional.
I had pretty good customer service too, but there's still a problem. Those with good experience could be let down in the future if it's not recognized.
I'm happy to hear that at least some people are getting their attention and help. So it's YOUR fault! They spend all the time with you and have none left for anyone else!! LOL, I'm just kidding!!!!!!!!!! 
Well maybe the next time you talk to him let him know there is a little crisis going on here that his boss should pay attention to.
My personal experience has been fine. And I'm sure there are many others like me.
Yes, there was one time I didn't get a confirmation, but the order arrived as scheduled.
No, I've not had trouble with defective carts or equipment. I attribute that to dumb luck and clean living
No, I'm not afraid they'll take my money and run. They are slow but you'll get your stuff.
No, I've not tried to write or phone with no replies, as many others have.
My concern was more for all the people who are having bad experiences who aren't getting attention, disorganization, and the lack of updated info and presence here. These companies are as much about reputation and word of mouth as it is about having a great product.
Well maybe the next time you talk to him let him know there is a little crisis going on here that his boss should pay attention to.My personal experience has been fine. And I'm sure there are many others like me.
Yes, there was one time I didn't get a confirmation, but the order arrived as scheduled.
No, I've not had trouble with defective carts or equipment. I attribute that to dumb luck and clean living
No, I'm not afraid they'll take my money and run. They are slow but you'll get your stuff.
No, I've not tried to write or phone with no replies, as many others have.
My concern was more for all the people who are having bad experiences who aren't getting attention, disorganization, and the lack of updated info and presence here. These companies are as much about reputation and word of mouth as it is about having a great product.
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