This is a forum that is open to the public and I agree people should have the right to post issues if they want and without getting flamed for posting. How you post and where you post will have a huge effect on the responses you get. Go into an angry rant and you will likely be met with resistance from those who have not had the same experiences. State the details and not just broad accusations in a calm manner and the responses will be much more sympathetic. This is not a comment on the OP but on the discussions of late.
No company is perfect. There is no way to satisfy all of the people all of the time, in fact some people can never be satisfied. But show me another company that stands behind their product like V4L, one that has their own person at the manufacturer working on quality control (which seems to be quite the battle, keep up the good fight Leaford) one company that is truly doing their best while growing at a mind blowing rate, one company that treats you like family and I'll consider spending some of my hard earned money their way too.
We all want our product to work every time but this is new technology and it's unavoidable that it has some glitches just like it's unavoidable there will be shipping glitches. But yes it sure does suck when it happens to be with you.
There is a moral obligation to be a good customer as much as there is to be a good vendor. That doesn't mean you lose your right to complain, just be fair and give them a chance to make things right.
In the end it's your money, spend it where you want to and vape happy!
