Official DNA 40 introduction

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TheKiwi

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Hahaha thanks for the sympathy. Haha needless to say I was real disappointed but ah. It is what it is. A part of me expected this when I paid to be an early adopter. It just turned out to be quite a bit worse than I was ready for. Oh well!


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KTMRider

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Hahaha thanks for the sympathy. Haha needless to say I was real disappointed but ah. It is what it is. A part of me expected this when I paid to be an early adopter. It just turned out to be quite a bit worse than I was ready for. Oh well!


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At least you have a good attitude about everything. I think VF will take care of you from what I've read about them. I can just imagine some of the princesses on the VS thread and facebook page getting a lemon. :lol:
 

KGie

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I made my own with the current DNA40 and absolutely love it. My DIY SX350s are collecting dust.
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Still waiting for the hana box kit from slow err..fastech so I can put my other DNA40 chip in it.

350, I'm waiting on a Hana box from Fasttech too, but it's not going to do me a lot of good if I can't find a DNA 40 board to put in it. Do you know who has stock? I'm guessing Evolv quit shipping while they worked out the screen and whatever other issues some(?) of the boards were having, but I'm wondering if they're shipping yet and if any place has new stock?
 
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Frocket

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I'm quite thankful I didn't jump on the vapor flask, though I was pretty close. Ended up ordering the Protovapor XPV, then started reading about the board problems going on with the DNA 40.

The day after I ordered my mod, Protovapor posted that lead times were being increased by 1-2 days for QC checks. Hopefully their increased QC checks are working as intended.

BOOM!
 

DavidOH

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350, I'm waiting on a Hana box from Fasttech too, but it's not going to do me a lot of good if I can't find a DNA 40 board to put in it. Do you know who has stock? I'm guessing Evolv quit shipping while they worked out the TP issues some (all?) of the boards were having, but I'm wondering if they're shipping yet and if anyone has new stock?

Evolv DNA 40D (retail box) | Protovapor.com
 

KTMRider

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KTMRider,

I would call "waiting a bit more" a prudent action on your part. :thumb:

Don't get me wrong, I want one bad but I can wait. Some people act like it's the end of the world because their VS rDNA 40 didn't ship. If it wasn't so sad, it'd be funny. I'm more outraged about the recent mid-term elections.


I'm quite thankful I didn't jump on the vapor flask, though I was pretty close. Ended up ordering the Protovapor XPV, then started reading about the board problems going on with the DNA 40.

The day after I ordered my mod, Protovapor posted that lead times were being increased by 1-2 days for QC checks. Hopefully their increased QC checks are working as intended.

BOOM!

VS is doing the same thing with the rDNA 40. That's part of the reason why it's being delayed. My concern is that some of these issues aren't readily apparent. It seems they show up after a few days of use.
 

KGie

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Well the screen glitch is actually evolv's fault.

If you buy a Dell computer that doesn't work right, they don't say, "Oh, sorry, we got a bad chip from Texas Instruments, you'll have to take it up with them," they fix it for you (or give you a replacement or a refund) and it's their responsibility to deal with TI, who is their vendor, not yours.

So while the problem might indeed lie with parts sourced by Evolv, he bought it from Vapor Flask and they're the ones responsible for seeing their customers get working products or get their money back, not Evolv. Dealing with Evolv is VF's job, not its customers'.

Nor should customers have to go through all that rigamarole to get in contact with their vendor - I find that especially concerning. I was actually thinking about getting a Vapor Flask, but with customer service like that, I've quit considering it.
 
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KGie

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Hahaha thanks for the sympathy. Haha needless to say I was real disappointed but ah. It is what it is. A part of me expected this when I paid to be an early adopter. It just turned out to be quite a bit worse than I was ready for. Oh well!


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As that favorite Silicon Valley saying goes,

"You know how to tell the pioneers?"
"They're the ones with the arrows in their backs."

Ouch. Good luck Kiwi. Hang in there. We're rooting for you.
 
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KGie

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You've got to select a quantity from the drop down box before you get the button to put it in your cart, and whatever quantity you select, it comes back with (ta dah!): "Out of stock."

Better that than old stock, methinks. I'd rather wait than have the hassle of dealing with a glitchy board.
 

KTMRider

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If you buy a Dell computer that doesn't work right, they don't say, "Oh, sorry, we got a bad chip from Texas Instruments, you'll have to take it up with them," they fix it for you (or give you a replacement or a refund) and it's their responsibility to deal with TI, which is their vendor, not yours.

So while the problem might indeed lie with parts sourced by Evolv, she bought it from Vapor Flask and they're the ones responsible for seeing their customers get working products or get their money back, not Evolv. Dealing with Evolv is VF's job, not its customers'.

Nor should customers have to go through all that rigamarole to get in contact with their vendor. I was actually thinking about getting a Vapor Flask 40, but with customer service like that, I will no longer even consider it.

I think part of the problem is that this industry is fairly new so comparing it to a very well established industry isn't quite fair. While I do agree with you that the customer should go to the company, Evolv has been very active in the community and accessible to us that it some might want to go straight to them. You rarely see TI or Intel as active as Evolv has been.

Another point... It's the weekend so VF might not be as responsive now. I'd wait until Mon or Tues before passing such a harsh judgement on them. From what I've read about them, they're a solid company and I think they'll make it right.
 

KGie

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Another point... It's the weekend so VF might not be as responsive now. I'd wait until Mon or Tues before passing such a harsh judgement on them. From what I've read about them, they're a solid company and I think they'll make it right.

You know, that had been my feeling about VF also, which is why it was so disappointing to hear the problems Kiwi's had with them. I hope you're right, maybe I'll reconsider.
 

Heespharm

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I think part of the problem is that this industry is fairly new so comparing it to a very well established industry isn't quite fair. While I do agree with you that the customer should go to the company, Evolv has been very active in the community and accessible to us that it some might want to go straight to them. You rarely see TI or Intel as active as Evolv has been.

Another point... It's the weekend so VF might not be as responsive now. I'd wait until Mon or Tues before passing such a harsh judgement on them. From what I've read about them, they're a solid company and I think they'll make it right.

+1 all my dealings with.vapor shark has been top knotch...
 
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