Imagine, You can delete this if you want. Will understand. The e-cig revolution seems to have started. More and more are becoming aware of the e-cig and the benefits it has. That is fantastic but it seems that a lot of suppliers were not ready for it.
The supplier I started with has a good batt and carts (not as good as yours) and great CS. They had their own forum and it helped build up a very loyal customer base.
Recently they started to have trouble keeping enough stock on hand. They had a menthol that was loved by many of their customers. They tried to keep up but with the last batch the China juice suppliers made a mistake in the formula and it didn't taste anything like the original one. Customers were really upset. One had ordered around 250.00 dollars worth of this menthol. Mad isn't even starting on how he felt.
Now they are out of their chargers and customers are having to wait 2 weeks to a month to get their starter kits. Not good.
Another example is a juice supplier who had very good juice, low prices and great personal CS. He was very favorably reviewed here on ECF. He would always give extras in the orders, like send 30mls instead of the 10mils in one of the flavors you ordered. I laughingly told him he had better stop that or he could end up going out of business!!
Well right now he has NO juice to sell!!
This after hiring 4 new people to help with the overwhelming orders he was getting.
I'm sure he will be back up and running quickly but HAS to hurt him. Just as it is hurting the e-cig supplier.
I am sure from the posts here you are getting more and more customers. I hope and pray you are ready for it!! Better have my batts etc. ready when I place my order this weekend.
I will PM you the other forum URL if you want it. Doesn't hurt to keep an eye on the competition. Might learn what NOT to do!
or is it OCD