Well it is confirmed, Doris has left the building at Focalecig, from her email to me just a little while ago "i am leaving Focalecig and decided to work for ShenRay, the manufacturer"
I see focalecig going down hill from here after Doris leaves, yep this is a sad day.
Orders will be the same, but if there is a problem, that is where customer service won't be the same without Doris. She will be sorely missed. I will still order if Focalecig has something I want, but expectations on customer service are out the window. JMHO