I have a first national bank card and I haven't called them yet due to this issue. I used my card for an order from V4L (everything worked fine) and then a couple days later my card wouldn't work at my local pharmacy! I'm going to have to cut up my card from this company, too many unnecessary issues with them. I'll stick with my American Express.
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I have a first national bank card and I haven't called them yet due to this issue. I used my card for an order from V4L (everything worked fine) and then a couple days later my card wouldn't work at my local pharmacy! I'm going to have to cut up my card from this company, too many unnecessary issues with them. I'll stick with my American Express.
chase is being funky with me too... i think all the banks have a case of the heebie jeebies this year. 
I haven't had it happen with my current bank or with V4L, but last year an account I had with BBT got "marked for a suspicious transaction". They did not notify me, all of a sudden I just couldn't use my card. I thought the strip had gotten damaged or demagnetized.
It took me a few calls before I found out it was because I had made an online purchase with one of those big online poker sites and because I had never made one before it was suspicious. It wasn't supposed to make my card stop working it was just supposed to basically put a watch on my card for other suspicious activities.
I did get them to take this off, but in the meantime it was at the exact time I was moving from SC to Florida and it screwed everything up. My truck rental, I couldn't even use my card to pay for gas on the trip.
I appreciate them trying to protect me but why the hell wouldn't they call me then I'd have known right away and not be turned down at the truck rental company the day of my move!!! Sigh.... I do not bank with them anymore.
It took me a few calls before I found out it was because I had made an online purchase with one of those big online poker sites and because I had never made one before it was suspicious. It wasn't supposed to make my card stop working it was just supposed to basically put a watch on my card for other suspicious activities.
I did get them to take this off, but in the meantime it was at the exact time I was moving from SC to Florida and it screwed everything up. My truck rental, I couldn't even use my card to pay for gas on the trip.
I appreciate them trying to protect me but why the hell wouldn't they call me then I'd have known right away and not be turned down at the truck rental company the day of my move!!! Sigh.... I do not bank with them anymore.
I can understand them being paranoid to some extent, but if I'm trying to use my credit card in the same city that I live in, the charges are most likely okay. I'm lucky that I didn't just grab a couple necessities for a night out on the town and try to use my card to pay for dinner or something and be SOL.
How so? Lets just say i am an interested partychase is being funky with me too... i think all the banks have a case of the heebie jeebies this year.
well, they closed one of my credit cards because i wasn't keeping enough of a balance on it? or something. see, i pay off all my credit cards completely every month, and i guess that's a problem for them?! or rather, they kept sending me mail saying it would be closed, but it wasn't for ages--then they decided to close it 3 months later the day i decided to start my xmas shopping. finally called them and they don't offer that card anymore so can't reinstate it and i have to apply again. screw that.
then, there's some issue where when i order something online, i have to use an old temp address i had when moving or the order won't go through--yet, my bills come to my house, and when i call or email, they insist my current address is the only one in the system. i forgot about that glitch (i usually order stuff through my paypal business acct since i freelance) so i tried 2ce to get it to go through on my last V4L order, and of course it failed, but they kept the charges on hold ($100 a pop) for a solid week and charged me an overdraft fee! took several emails to sort that out. but whatevs. i promise, mark & steve, all those failed attempts at payment aren't my stolen credit card numbers not going through. it's just chase being stupid. :roll eyes:
and don't get me started on my issues with their mortgage billing.
you'd think with our mortgage being through the same bank as our main accounts there'd be no problem, but no. i was paying ahead--per an agreement with them--and they screwed up the paperwork or something, applied 4 mos of payments to the capital, and then called panicking over us never making payments. *facepalm* then had the nerve to tell me, after confirming my agreement with them previously, and confirming that i'd been paying well OVER the agreement, that they 'couldn't fix it' and i'd have to just "catch up"--ie. make an extra 4 mos of mortgage payments.
i don't think it's a bad bank, i mean, i'm happy with my checking account there generally, and happy with our mortgage, generally. but they are TERRIBLE at troubleshooting/customer service/etc.
then, there's some issue where when i order something online, i have to use an old temp address i had when moving or the order won't go through--yet, my bills come to my house, and when i call or email, they insist my current address is the only one in the system. i forgot about that glitch (i usually order stuff through my paypal business acct since i freelance) so i tried 2ce to get it to go through on my last V4L order, and of course it failed, but they kept the charges on hold ($100 a pop) for a solid week and charged me an overdraft fee! took several emails to sort that out. but whatevs. i promise, mark & steve, all those failed attempts at payment aren't my stolen credit card numbers not going through. it's just chase being stupid. :roll eyes:
and don't get me started on my issues with their mortgage billing.
you'd think with our mortgage being through the same bank as our main accounts there'd be no problem, but no. i was paying ahead--per an agreement with them--and they screwed up the paperwork or something, applied 4 mos of payments to the capital, and then called panicking over us never making payments. *facepalm* then had the nerve to tell me, after confirming my agreement with them previously, and confirming that i'd been paying well OVER the agreement, that they 'couldn't fix it' and i'd have to just "catch up"--ie. make an extra 4 mos of mortgage payments. i don't think it's a bad bank, i mean, i'm happy with my checking account there generally, and happy with our mortgage, generally. but they are TERRIBLE at troubleshooting/customer service/etc.
(sorry for the rant but it's a little frustrating when i'm constantly throwing money at this bank and they give me so many problems, lol)
That was interesting...
I've been using Chase for years. Two checking accounts, one savings account, & a credit card.
Maybe its because I'm in a different part of the country, but they've always taken very good care of me.
Since I used to travel all the time, their Fraud Dept finally got used to me.
I've been using Chase for years. Two checking accounts, one savings account, & a credit card.
Maybe its because I'm in a different part of the country, but they've always taken very good care of me.
Since I used to travel all the time, their Fraud Dept finally got used to me.
well, generally they're easy to work with--i just have had terrible luck with their customer service. i think it's those 1800 numbers with the farmed out help desks, perhaps?
i think it's those 1800 numbers with the farmed out help desks, perhaps? 
What's in your wallet?
Capital One
No problems since day 1 several years ago. Plus, they jumped my limit from 2500 to 6500 even in this economy. And their fraud protection is top notch. The only time it drew a flag for me was purchasing over 150 in gift cards (mix of GameStop, Playstation and XBOX) at a 7-11. I had to do it in 2 transactions because the 7-11 register wouldn't allow more than 4 cards in one sale. Boy was I embarrassed when the second transaction was declined.
Capital One
No problems since day 1 several years ago. Plus, they jumped my limit from 2500 to 6500 even in this economy. And their fraud protection is top notch. The only time it drew a flag for me was purchasing over 150 in gift cards (mix of GameStop, Playstation and XBOX) at a 7-11. I had to do it in 2 transactions because the 7-11 register wouldn't allow more than 4 cards in one sale. Boy was I embarrassed when the second transaction was declined.
Here's a funny credit card story, we have been using the same card all year for our shipping system to pay for Postage, on Tuesday the card was put on hold due to suspicious activity... paying for postage. They said that over the last few days the was a much higher transaction total than usual. Seriously between Monday and Tuesday I think my printer was smoking for a while and smelled a little burnt
They've been manufactured, will ship to the printers Monday for logos, and hopefully, will be shipping by the middle of next week.
Yeah, the banks always get much tougher on CC fraud and "suspicious" activity this time of year. My card got cut off on the last day of my trip to Thailand. I ws panicking, and at first convinced myself I had spent more than I thought and was out of money, even though I could see a balance left. Then when I realized the problem was the card, I panicked even more; what if it didn't work in China either? 8-o
But in the end it was fine, soo... Mai Pen Rai. (Thai for no problems)
But in the end it was fine, soo... Mai Pen Rai. (Thai for no problems)
yay for long cases! *wonders idly if she can wait that long to order*
Nope, 'cause you know you're gonna order =just before= midnight tonight!
That is SWEET! I may just have to sneek an order in...shhhhhh...no one tell my husband pleeeeeease, hehe.
Gina
Gina
well... i am an hour ahead of central. i don't know if i'll be awake that long.
Grrr...I'd love to try my luck at winning, but I promised myself the other day that I'd wait to order till I had at least refilled the stack of empty cartos I have. Then, in a moment of weakness, I promised I'd only make myself wait until someone posted a review on the new Butterscotch and Red Hots carto flavors which are now taunting me in my shopping cart.
My empties remain unfilled (about 250ml of juice sitting on my desk), and the Red Hots unordered (I'm a cinnamon junkie). Bah...and batteries are on sale too...
My empties remain unfilled (about 250ml of juice sitting on my desk), and the Red Hots unordered (I'm a cinnamon junkie). Bah...and batteries are on sale too...
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