I had original black chrome Provari V1 and wanted to freshen it up, seeing that I use that every day! I contacted Provapeabout having it done. I was informed that they can't help me with thatbecause they don't have any chrome tubes or deal with chroming anymore. Well I do know chrome platters, in fact the original chromers that did it forthem. So I suggested that can I pay for the upgrade and have them sendback the tube for me to deal with the finishing of it and I would pay theadditional shipping. After numerous emails back and forth I was told theupgrade would be $65. I questioned what and why the additional cost wasso high considering that to upgrade was only $20 (a great value). Soafter a few more emails back and forth I was told no problem and they gave me aReturn Merchandise ticket. I received the Provari back withthe head hanging off to the side and a wires showing. I figured that theywould have at least fully dismantled it. So I sent the tube to berefinished. I then sent the tube and the circuit board back to Provape tohave them assemble it. I received an email back stating that therewere problems with this provari and I would have to be charged $65. Aftergoing back and forth again with the emails I still haven't gotten a straightanswer to what's wrong with the provari. Other than saying that thecircuit board is very fragile and we told you it was going to be $65. I haveemails stating different than that. So the last reply was that we cansend it back to you broke or pay the $65. I have had nothing butpraise for the Provape Company and their product line; yes I still have myProvape 1. I am shocked and perplexedwith my issue here..
Input my fellow vapers, please.
Input my fellow vapers, please.
