ycruss, princessa, yoyo, you all bought the new carto kit. were the batts gold trim (like original Riva) or silver trim (as the "SE" is described)? Could help determine whether this new configuration is "SE" specific or just the new configuration for Rivas in general? I've already noticed some evolutionary design changes over just a few months (the Rivas I bought in December had better brass plating and deeper air/vent notches on the threads of the batt than the ones i bought in October) so there is no doubt that "continious improvement" (or at least supplier spec drift) is at play, so it would be good to know if the "SE" refers only to the trim configuration, and the improved voltage output is across the board.
correct me if I'm wrong, but if they are regulated, they wouldn't drop off in power after an hour right? Mine do that, and I could understand if they are unregulated, but if they are regulated and i'm to believe what is being said here, they shouldn't drop off until they are dead.
I don't mean to be a pain, but getting the littlest bit of support for the batteries I purchased would be nice. Liberty flights is sending out free batteries, but a paying customer can't get help. Sorry, I"m a bit aggravated now.
If it drops off in power quickly then most likely its unregulated, the SE rivas most likely are not regulated at 3.7 since that would be kinda pointless. The reason why egos and earlier rivas "regulate" to 3.2 is probably to extend battery life.
Don't rule out the chance that the battery could be a dud, do you have another 3.7v device to compare it to or a confirmed 3.2v device like an ego? Sorry I don't know your situation but more info would be helpful. How long do your batteries last?
correct me if I'm wrong, but if they are regulated, they wouldn't drop off in power after an hour right? Mine do that, and I could understand if they are unregulated, but if they are regulated and i'm to believe what is being said here, they shouldn't drop off until they are dead.
I don't mean to be a pain, but getting the littlest bit of support for the batteries I purchased would be nice. Liberty flights is sending out free batteries, but a paying customer can't get help. Sorry, I"m a bit aggravated now.
Yeah, I've been following along, and I was shocked at the turn the thread took. A supplier basically throwing new free batts, at the Celebrity that hi-jacked your thread, while totally ignoring the customer issue. That's just...WRONG.
I know LF will replace your batteries if you email them about it, but they might have at least, addressed the issue you in your thread.
I'm as impressed with the SE as anyone, but I'm somewhat under-whelmed at the the way you got run over. It was ugly to watch.
Hey Scottbee...send that kit over to the OP when you are done...his batteries are messed up!!!
As has already been said... I personally don't know if he has two bad batteries (unlikely), a bad charger, or a cockpit error. I have absolutely no way of knowing, and his voltage measurements aren't going to get to the bottom of the problem.
If I were him I'd try to get a charger extender or a couple of adapters so he can try charging the batteries on his standard 510 charger. That would allow him to go down the path of logical variable elimination.
Regardless..... I'm not LF and I don't speak for them. But I do know that every time that I have had a problem with a PV vendor or the equipment that they have sold, I have made every effort to resolve the issue privately via PM, EMAIL or the phone. I feel that using other mechanisms early in the process is "bad form".
Just my $.02 though....
As has already been said... I personally don't know if he has two bad batteries (unlikely), a bad charger, or a cockpit error. I have absolutely no way of knowing, and his voltage measurements aren't going to get to the bottom of the problem.
If I were him I'd try to get a charger extender or a couple of adapters so he can try charging the batteries on his standard 510 charger. That would allow him to go down the path of logical variable elimination.
Regardless..... I'm not LF and I don't speak for them. But I do know that every time that I have had a problem with a PV vendor or the equipment that they have sold, I have made every effort to resolve the issue privately via PM, EMAIL or the phone. I feel that using other mechanisms early in the process is "bad form".
Just my $.02 though....
that doesn't even bother me, but what is the point of a 3 month warranty if the answer is we can't tell you if the batteries are bad or not.
OMG the Irony! LOL!
How can I tell if the batteries or bad or not? I simply replace the ones that people tell me are defective, you have been asking if x,y and z are correct without me having the full details then I really don't know. Scott has told you that the figures off the charger do not count for much. I will happily replace soft batteries but you never asked for this. I also don't have any way to testing these. If you are questioning how we handle returns, well, you have yet to ask me if you can return the batteries I believe. I am not sure that many vendors would reship you items because you think they don't perform that well, although I don't believe in this personally.
Ty is struggling to make outgoing calls and even take incoming due to the high volume of work he has.
Yeah, I've been following along, and I was shocked at the turn the thread took. A supplier basically throwing new free batts, at the Celebrity that hi-jacked your thread, while totally ignoring the customer issue. That's just...WRONG.
I know LF will replace your batteries if you email them about it, but they might have at least, addressed the issue you in your thread.
I'm as impressed with the SE as anyone, but I'm somewhat under-whelmed at the the way you got run over. It was ugly to watch.