Wow what an ......., if it's so insignificant you should ask him why they don't foot the bill, especially since it's their mistake in making this product which is requiring you to seek aftermarket pieces to make it function safely and properly. I bet they won't be so casual and dismissive about it then. Also, how the hell is anyone charging $17 for a single screw?! What are they doing, charging a dollar per thread on the screw or something???
They absolutely will continue to be casual and dismissive. Kebo is literally the worst company I've ever dealt with in my 10+ years in customer service. Worse than hp. They could not care less about their customers or people in general. I would not be surprised if they did the v2 fiasco on purpose TBH.
When vendors contacted kebo in regards to replacement pins, kebo made the vendors make a purchase order because they "didn't want to ship just the pins" I kid you not.
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