Ruyan Direct...customs issues

Status
Not open for further replies.

Glock

Senior Member
ECF Veteran
May 11, 2009
178
0
Your item left SHANGHAI EMS, CHINA PEOPLES REP on June 11, 2009

1st (order placed June 7th for 'bling' cigar and passthrough) of 3 I am waiting on seems to have made it out of China and the other 2 (placed June 8th, 1 with eastmall, 1 with RD) seem to be on track a day behind this one moving along and expect them to be out of China by today/tomorrow...

Maybe I got lucky and missed the containers that got refused.
 

crazyhorse

Super Member
ECF Veteran
Apr 17, 2009
575
6
Baja Alabama
In the spirit of living dangerously, I just ordered 25 DSE801 atomizers. If they ever arrive, this supply should last us a while.

Update with good news. I ordered Monday night, 6/08

Per EMS tracking

2009-06-11 19:34:00 JIADING Posting
2009-06-12 09:57:00 1844 Despatch from Sorting Center
2009-06-12 15:49:00 SHANGHAI Arrival at Sorting Center
2009-06-12 21:08:26 SHANGHAI Handed over to Customs
2009-06-13 04:32:14 SHANGHAI Arrival at Sorting Center
2009-06-13 04:45:58 SHANGHAI Released from Customs
 

Glock

Senior Member
ECF Veteran
May 11, 2009
178
0
Update with good news. I ordered Monday night, 6/08

Per EMS tracking

2009-06-11 19:34:00 JIADING Posting
2009-06-12 09:57:00 1844 Despatch from Sorting Center
2009-06-12 15:49:00 SHANGHAI Arrival at Sorting Center
2009-06-12 21:08:26 SHANGHAI Handed over to Customs
2009-06-13 04:32:14 SHANGHAI Arrival at Sorting Center
2009-06-13 04:45:58 SHANGHAI Released from Customs

Yip my orders from Saturday / Sunday have all made it out of china and almost to my door (probably Monday).

Seems that container explanation makes sense and perhaps it only effected one batch of shipments and mine was not in that batch after all.
 
Last edited:
mine says


Timing Site Status   2009-06-10 19:47:00 JIADING Posting   2009-06-11 08:50:00 1844 Despatch from Sorting Center   2009-06-11 15:42:33 SHANGHAI Arrival at Sorting Center   2009-06-11 19:14:46 SHANGHAI Despatch from Sorting Center

I assume thats good right?
 

cowgal

Senior Member
ECF Veteran
Mar 12, 2009
122
0
San Francisco, TX
edithfrost.com
I ordered a bunch of prefilled carts late Thursday night, and when the payment went through I got a page saying it was already the weekend in China, that my order wouldn't be shipped until Monday. (...) Still don't have anything showing up for that shipping number on the EMS site. I'm a little worried, but hoping the optimists are right.

Update: my package has been on the move for the last few days; it's now listed as "Posting" in Jiading. I don't know if that means it's out of China or not, but I'm no longer worried thanks to y'all's info.

The ironic thing is, I wasn't even going to buy prefilled -- I was shopping for blanks to fill with my own liquid, but after seeing the prices I thought I might as well get the wet carts and just top off from there. I've been using the same 5 or 10 carts since I started vaping 3 months ago; they're getting pretty loose in the atomizer. Also got tired of futzing around, washing the polyfill or re-stuffing with fluval... my laziness got the better of me. :)

Blah blah blah... anyway I'll post back if there's a problem, but I'm pretty sure everything's hunky-dory over here.
 

jdpower

Full Member
Mar 14, 2009
14
0
Hello, I am having a terrible time with my electronic cigarettes and customs. I have one package at LAX via EMS shipping they have confiscated into the black abiss of the FDA back room, and the second is stuck at the UPS Hub in Canada, the UPS package has zero cartridges in the box, but it remains with them as an exception, I think they have flagged my name and address and I am a simple mom and pop operation, what can I do? With a great following and clients that are mad as heck that the FDS and Customs has overs stepped and abused their authority.
Help is needed, thanks
 

vaportiger

Full Member
ECF Veteran
Feb 17, 2009
35
0
67
B'ham, AL
I got my order from Eastmall but China customs refused my order from Ruyan and all I order was batteries and atomizers? Makes me think the stiff from Ruyans is counterfeit, at least that is the reason china is claiming they are being so hard ... to stop counterfeit goods. They claimed that was going to happen back during the patent lawsuit a few months ago. Maybe Ruyan Direct is not realy connect to Ruyan because they never have much RN stuff just DSE and M.
 
Last edited:

Zakratiz

Full Member
Jun 12, 2009
18
0
South Dakota
I just got off the phone with Wayne, and he says that packages loaded in a shipping container are randomly inspected, and should counterfeit merchandise such as clothes, handbags, etc. be found, the entire contents of the container is sent back to the shipper. He had 40 or so come back yesterday because of this.

From what Wayne said, the problem here is that the shipping container that his stuff was sent with unfortunately had counterfeit goods from other non-ecig vendors. I understand the importance of stopping fake goods, but refusing the entire crate is somewhat ridiculous. CN customs appears to just use this protocol due to laziness.
 

happily

Ultra Member
ECF Veteran
Verified Member
May 25, 2009
1,974
20
anchorage, ak
Hello, I am having a terrible time with my electronic cigarettes and customs. I have one package at LAX via EMS shipping they have confiscated into the black abiss of the FDA back room, and the second is stuck at the UPS Hub in Canada, the UPS package has zero cartridges in the box, but it remains with them as an exception, I think they have flagged my name and address and I am a simple mom and pop operation, what can I do? With a great following and clients that are mad as heck that the FDS and Customs has overs stepped and abused their authority.
Help is needed, thanks
large orders are more susceptible..........and ups seems to be more likely than usps
Sounds like BS to me. Why would clothe, etc be in package with e-cig products.
not in package............container Also the order's in question from a week ago have since cleared
 
Status
Not open for further replies.

Users who are viewing this thread