Placed my order w/EM on 5/15 received 5/25 following is my email back to eastmall:
Hi Ed;
Thank you for getting this order to me.
I marked my USPS as a partial shipment, sorry to say it was not good. When delivered to my home the delivery lady had a hard time scanning the label, we had to open and the label was wet and it appeared like one box was missing. I marked my delivery ticket as only partial order.
When I opened the box it contained many items in plastic, items not individually wrapped.
5 x 901 battery - all arrived (not wrapped) and seem to be working with one scratch and one has the light end dented.
2 x DSE901B Atomiser - not wrapped but seem to be working fine
1 x * Sale: No wrapping
Virginia - 2 OK
Menthol - 2 OK
Almond - Only received - 1
Chocolate - Only received - 1
Coffee - Only received - 1
2x DPV9 - Not wrapped - Only received - 1 AND when I opened the hard case laying lose in the plastic it contained ONLY 2 batteries with the light end of one laying lose in the case, no cartridge.
2 x M401 Atomiser - Black OK
3 x M401 Battery - Black OK
Was so looking forward to this shipment. I did take the DPV9 out of the case and am using it. The second one I did not receive was for my Sis 400 miles away who depends on me to order for her. I am so disappointed that I do not have one to send to her.
I would love to have 25 DPV9s to sale to friends, the word is getting out that I am the one with the goods in this area. How much for this larger order and will it arrive safely? Is this a customs problem?
I did take pictures as I opened the box if you would like me to send. Right now I have to leave to help a friend.
Reply I recieved:
Thanks for your email and Im sure we can improve on the shipping and handling and also compensate you for any sub-standard items delivered.
Ive forwarded your email to David, he will take great care of you in regards to a bulk purchase and will reply shortly.
Cheers
Ed.
So far I have not heard another word.
Hi Ed;
Thank you for getting this order to me.
I marked my USPS as a partial shipment, sorry to say it was not good. When delivered to my home the delivery lady had a hard time scanning the label, we had to open and the label was wet and it appeared like one box was missing. I marked my delivery ticket as only partial order.
When I opened the box it contained many items in plastic, items not individually wrapped.
5 x 901 battery - all arrived (not wrapped) and seem to be working with one scratch and one has the light end dented.
2 x DSE901B Atomiser - not wrapped but seem to be working fine
1 x * Sale: No wrapping
Virginia - 2 OK
Menthol - 2 OK
Almond - Only received - 1
Chocolate - Only received - 1
Coffee - Only received - 1
2x DPV9 - Not wrapped - Only received - 1 AND when I opened the hard case laying lose in the plastic it contained ONLY 2 batteries with the light end of one laying lose in the case, no cartridge.
2 x M401 Atomiser - Black OK
3 x M401 Battery - Black OK
Was so looking forward to this shipment. I did take the DPV9 out of the case and am using it. The second one I did not receive was for my Sis 400 miles away who depends on me to order for her. I am so disappointed that I do not have one to send to her.
I would love to have 25 DPV9s to sale to friends, the word is getting out that I am the one with the goods in this area. How much for this larger order and will it arrive safely? Is this a customs problem?
I did take pictures as I opened the box if you would like me to send. Right now I have to leave to help a friend.
Reply I recieved:
Thanks for your email and Im sure we can improve on the shipping and handling and also compensate you for any sub-standard items delivered.
Ive forwarded your email to David, he will take great care of you in regards to a bulk purchase and will reply shortly.
Cheers
Ed.
So far I have not heard another word.